Audi West Palm Beach

I was very impressed with the friendly and professional staff at this dealership. Chris Hill was wonderful to work with. His knowledge of the vehicle we purchased was quite evident as he did a great job staff at this dealership. Chris Hill was wonderful to work with. His knowledge of the vehicle we purchased was quite evident as he did a great job explaining all the great features in the Audi Q7. I also appreciated his fabulous personality. He was very attentive to our questions, very positive and professional. It was a pleasure to buy a car from Chris at Braman Audi. More

We were trying to buy a Q5 in Florida remotely from the UK and found it difficult to find an Audi dealer who would take us seriously. The experience on the phone with other dealers was generally poor, an UK and found it difficult to find an Audi dealer who would take us seriously. The experience on the phone with other dealers was generally poor, and all insisted we 'call into the dealership' despite me explaining that this was not possible. Q5's are thin on the ground so we needed to secure one ahead of our trip so that it could be delivered ASAP on our arrival. Also, it was difficult to get an accurate trade value on our old car without us taking it to a dealer. I stumbled across Dealerrater by accident when googling Audi dealers in Florida. No surprise that other people's experience in dealing with the other South Florida Audi dealers wasn't great either. I emailed Marty purely based on other people's comments on Dealerrater, particularly as a couple of the other comments were from people who bought from him remotely. Braman was 2 1/2 hours north from us, but I felt that it would be worth the drive to get the car we wanted with an honest deal and to avoid a bad experience. From the first email Marty went the extra mile to get the car we wanted and make the deal smooth. Marty found us the exact spec Q5 we wanted from stock, but it was going to be expensive to have a tow hitch fitted as the car was at the dealer already. No problem, Marty found another one the exact same spec that was still being shipped, so the tow hitch could be fitted at the port on arrival in the U.S. much cheaper than the dealer fitting it. How can other dealers not get us a Q5 at all but Marty at Braman can find 2 the exact same in 24 hours ??? 4 weeks later the Q5 was ready to collect when we arrived in Florida, as promised, and Marty kept us informed of it's progress by email. Marty also gave a trade value based on my honest description of our current car over the phone. He was good to his word and once he inspected the car, and it was as I described, he gave us the price we had agreed - no quibble. Our experience at the dealership was great. Braman is 5 minutes off junction 99 of the Turnpike and the minute we walked in the door everyone was very friendly. The Q5 was immaculately presented. Marty is a fun guy and made the collection process a breeze. Laura took care of all the paperwork and was also very friendly and efficient. Would I drive 2 1/2 hours to buy another Audi from Marty at Braman ?Absolutely ! If you aren't local to Palm Beach do yourself a favour and make the drive rather than put up with poor service from your local dealer. More

Dennis and the rest of Braman staff were very pleasant to work with. I really wanted this Audi and we came up with a good way to make it happen. I would do business with them again. work with. I really wanted this Audi and we came up with a good way to make it happen. I would do business with them again. More

Outstanding customer service!!! Jay was very helpful and I would definitely purchase a car from him again. Best buying experience I have ever had. Thanks Braman Audi. I would definitely purchase a car from him again. Best buying experience I have ever had. Thanks Braman Audi. More

Overall my experience with Braman Audi was positive. I've noticed that Braman dominates the West Palm Beach area, but I was still greeted promptly and in a friendly manner. I was taken seriously throug I've noticed that Braman dominates the West Palm Beach area, but I was still greeted promptly and in a friendly manner. I was taken seriously throughout the process. Rob was generally knowledgeable with the S5 and quickly sought out answers he did not know off the top of his head. In terms of price, I'm fairly pleased with the negotiated value, but I obviously was hoping for a bit more of a discount on the MSRP. Overall a great experience in buying my first car. More

I have been using Braman Audi for service since moving to West Palm Beach. The service staff have been courteous and responsive. All work completed has been to a high standard. Based on the strong custo West Palm Beach. The service staff have been courteous and responsive. All work completed has been to a high standard. Based on the strong customer service, I decided to work with Braman to trade our existing Audi for a newer model. The sales rep (Dennis Turner) was very proactive and responsive. He quickly put together a trade that made sense, took care of all administrative and transfer issues, and was readily available for all follow-up questions regarding the new vehicle (both before and after purchase). Sales service was seemless and professional. More

I went to Braman motors after speaking with my Client Service Advisor several times via telephone. Chris Hill was able to provide honest feedback and information prior to my arrival. While I ended up s Service Advisor several times via telephone. Chris Hill was able to provide honest feedback and information prior to my arrival. While I ended up spending more money than I anticipated I am happy with the vehicle that I selected. I would recommend this dealership to other. More

Osner Jeanlouis was a very knowledgeable, friendly and highly professional sales rep to deal with from the start. I had a million and one questions, on a daily basis, and was quite annoying, I'm sure! :) highly professional sales rep to deal with from the start. I had a million and one questions, on a daily basis, and was quite annoying, I'm sure! :) Osner dealt with me with unbelievable patience and always delivered the info I needed to make an informed decision in a timely fashion and in a friendly manner. When it was time to negotiate, it was clear that both Osner Jeanlouis and Theo Ribatto have their customers satisfaction at the top of their priority list. They offered me a deal that I felt comfortable with, all the while paying attention to my highly personalized "wish list" and overall happiness. I will always be a loyal Braman fan, and will request Osner each time! More

I had actually checked dealerrater.com before starting my car shopping, and was very surprised to see Braman Audi listed so highly. I had never purchased from a Braman dealership before, but had my BMW servi car shopping, and was very surprised to see Braman Audi listed so highly. I had never purchased from a Braman dealership before, but had my BMW serviced at the Braman BMW, and was not overly impressed. Many of my friends had also told me to stay away from Braman, as they were not happy of how they were treated. I was pleasantly surprised when I entered the Braman Audi dealership, and met Dennis Turner. I was interested in the Audi A5 coupe, but wanted a manual transmission. Dennis took me out in a model he had on the lot that was an automatic transmission, so that I could get a feel for it, and when he saw how serious I was about driving, also let me drive the A5 convertible model he had driven with me to the lot, back to the dealership. While I wasn't impressed with how the automatic transmission handled, I still liked the car, and was curious to see if there were any sticks available. Dennis found out that a model with a manual transmission had been special ordered but then canceled, was arriving in June, and would I like to be informed of its arrival at the dealership? I thought, sure, but still considered other manufacturers in my quest for my perfect car. Sure enough, I received emails and a phone call from Dennis, informing me of the arrival of not just the black Audi A5 that was special ordered, but also two identical Ibis White manual transmission A5 coupes that came from the factory, and when would I like to come down for a test drive? I was still trying to decide which car I wanted, and was not ready to commit yet, but kept checking the Braman Audi website for their inventory. First the black special order was sold, then one of the whites were sold. The more I thought about it, since Audi was the only dealership that even stocked any of their cars I wanted in manual transmissions, I was more inclined to purchase from them over BMW, where I would have had to special order one and wait 8-12 weeks. I contacted Dennis to arrange to test drive the one remaining white A5 coupe. I was impressed at how well the manual transmission handled in this car. It was a much better drive than the automatic, and I was hooked. But I still needed to do my pricing research, and discuss everything with my husband. A few days later, I received an email from Dennis, with a photo of the car I drove, with the caption, "Come take me home!" I thought it was cute- not too pushy, yet a subtle reminder of this gorgeous car I drove. I did so much research, I even made a spreadsheet to compare the Audi with the BMW, Infiniti and Mazda cars I was considering. Dennis and Ron, the manager, had called me with different pricing figures that they had been working on. I went to zag.com, where we had obtained a fantastic price for my husband's Infiniti, and got pricing for the a5. Although Braman was not one of the dealerships that dealt with zag pricing, neither was the Infiniti dealership that matched the price, and hoped they would meet their price. My husband and I arranged to meet again with Dennis late on a Saturday afternoon. After informing Dennis that I wanted to purchase, and didn't care about monthly payment, but bottom line what the price of the car would be, I waited for he and Ron to return with a price. I figured I would have to haggle to get the price I wanted. I nearly fell off my chair when Ron gave me the price - which was comparable to the zag.com price!! I still felt like I needed to get a better deal - and he agreed to reduce the price by $200 - the amount of the all-weather floor mats that had been included in the price of the car, something I didn't want or need. The only thing I was disappointed in - was that he could not come down another $500 - that was the amount that was shown on the Braman website when you register on the site before you come in to purchase a new car- claiming that had to be done before coming in. (We figured they probably would not meet the zag price AND take off $500.) So even though it was the end of day on Saturday, Dennis stuck around after hours to complete the sale and demonstrate all of the intricacies of my new A5. We had discovered a few smudges on the interior that the detailing department had missed; Dennis has promised that I could bring the car back and they would redo the detailing for me, at my convenience. Also, I had wanted to transfer my license plate from a previous vehicle to my new Audi, but did not have the plate with me; Dennis and Ron agreed to register the car with my tag number, and go home with a temporary plate; Dennis came by my house personally the next morning to swap out my plate with the dealer's, thus avoiding another trip back to West Palm Beach. So overall, I am more than pleased with my experience at Braman Audi. Dennis and Ron were professional, friendly, and pleasant to deal with. I would have no hesitation recommending Braman Audi to anyone I know who is in the market for a car! More

Jay was a pleasure to work with, and acted with honesty and the utmost professionalism. I would recommend Braman and Jay Werner to friends and family. and the utmost professionalism. I would recommend Braman and Jay Werner to friends and family. More