Audi Westmont

No bait and switch. Good pricing. Pleasant atmosphere. Hands down better than other dealers. Thx Good pricing. Pleasant atmosphere. Hands down better than other dealers. Thx More

We ordered a key that came in on August 3rd. No one called until August 11th to try to schedule the key programing. On the day of inspection they did a review of the vehicle and tried to program No one called until August 11th to try to schedule the key programing. On the day of inspection they did a review of the vehicle and tried to program. There was an aftermarket part on a. Ar we just purchased. They noted the part before they tried to program and 2 hours later came to let me know the test failed. Then they found the original part and ran the test again. The programing which should have been $289 as quoted changed to $850 without discussion. The vehicle needs additional maintenance but I can’t afford additional work if it is going to be marked up 3x the amount of the quote More

Service rep Mike was great. Had my car diagnosed quickly and then arranged a loaner right away. They had to order parts so car was in the shop several days but Mike communicated Had my car diagnosed quickly and then arranged a loaner right away. They had to order parts so car was in the shop several days but Mike communicated with me everyday with updates. More

Our favorite dealership. Starting with Alex, who was helpful, kind and knowledgeable about the brand and vehicles. He didn't try to sell us, he shared options and gave us thi Starting with Alex, who was helpful, kind and knowledgeable about the brand and vehicles. He didn't try to sell us, he shared options and gave us things to consider in making our decision. It was not a tough decision though. Once we made our choice, delivery was arranged. And then Brody made sure the Q7 sparkled and shined perfectly for us. Next we signed on the lines, all of them with Kevin. Kevin got us a killer rate and made certain we understood every detail of the deal. John T was the perfect guide through the process and was perfectly professional and friendly, ensuring we got an a great team for all our needs and an overall amazing deal. The team at Audi Westmont is why we come back; and why we refer everyone there. We love our new vehicle. It was a great way to celebrate our anniversary! More

Fantastic staff - everyone is well trained and courteous and helpful! I highly recommend this dealership and helpful! I highly recommend this dealership More

The Audi rep, Ricardo, is a person who loves what he does. The patience, the knowledgeable answers of said car, and others. And truly any of the employees I had to see or just stopped to say hi was enco does. The patience, the knowledgeable answers of said car, and others. And truly any of the employees I had to see or just stopped to say hi was encouraging. Kudos to you all. More

Most helpful. Made an urgent repair in one day without an appointment. Kristian was terrific. Made an urgent repair in one day without an appointment. Kristian was terrific. More

After the stress of being involved in a car accident, buying a new vehicle was the last thing I wanted to do. Hasan and Julianna made an incredibly difficult day so much more manageable with their kindne buying a new vehicle was the last thing I wanted to do. Hasan and Julianna made an incredibly difficult day so much more manageable with their kindness, professionalism, and genuine compassion. Hasan has always been an outstanding service advisor, and I was grateful to continue working with him throughout this process. It was also a pleasure working with Julianna. She was empathetic, never pressured me into making a decision, and understood that I wasn't emotionally ready to shop for a new car—I simply had to. She made what could have been an overwhelming experience enjoyable and treated me with patience and respect every step of the way. Julianna is wise beyond her years, and I have no doubt she has a bright future ahead of her. I truly appreciate everything they both did for me. More

I have been a customer here since 2010 and am on my third Audi. My latest routine maintenance left me feeling financially manipulated and then in danger, as I left in a car that was rapidly leaking coolant. Audi. My latest routine maintenance left me feeling financially manipulated and then in danger, as I left in a car that was rapidly leaking coolant. The customer facing staff is kind and courteous, however this is what happened. I would not normally write a review, but am being pestered to do so with emails and texts. I wrote one yesterday and am still receiving emails. Probably because the leaking coolant required a second appointment. More

I had the best experience ever at this dealership they took very good care of me and did a very thorough inspection on my vehicle, the service desk staff went a extra mile and went over and beyond to make took very good care of me and did a very thorough inspection on my vehicle, the service desk staff went a extra mile and went over and beyond to make sure I was happy and comfortable with the service the entire time, he was extremely polite and helpful. I love this location More