Audi Westwood

I arrived at Prime Audi in Westwood, and was greeted by Peter after a short walk through the lot. He was very kinda, knowledgeable, and didn't really feel he was trying to "sell" me on my new car, oppose t Peter after a short walk through the lot. He was very kinda, knowledgeable, and didn't really feel he was trying to "sell" me on my new car, oppose to just being helpful. The experience overall was exceptiational compared to all the other salesman I had dealt with in the area, and I look forward to going back to him for my next purchase! Great Job! More

I can't say enough about how pleased I am with my overall experience(s) at Prime Audi Westwood. I have been a client for over four years, beginning with my first Audi purchase in 2005, and have had a contin experience(s) at Prime Audi Westwood. I have been a client for over four years, beginning with my first Audi purchase in 2005, and have had a continuing relationship with their service department since that time. To say the staff go the extra mile would not only be a bad pun, but also an understatement. They deliver excellent service and, with that, peace of mind. They get the job done right. Most recently I had my second purchase experience with the sales staff at Prime. As a consumer, it can feel a little daunting to navigate through the negotiation and sales process, especially when it comes to cars. If there were ever a low-stress, downright pleasant car-purchasing experience, this was it. This sales staff is dedicated to customer satisfaction, and, not to use a bad cliche again, but they really do go above and beyond. They understand the value of a good customer, and work really hard to help keep you happy. They pay attention to details. In summary, thank you Prime Audi Westwood. I give you an A plus-plus for a job well done. Sincerely, C.D. Boston, MA. More

Great dealership and would refer anyone to buy there car at Westwood Audi. Everyone is extremely helpful and makes buying or leasing a car very easy. Ken was very polite and helpful through the whole proces at Westwood Audi. Everyone is extremely helpful and makes buying or leasing a car very easy. Ken was very polite and helpful through the whole process. Great location, great people, and great cars! More

We had a great experience at Westwood Audi. We were looking for a Q5 and Ken Bourne and Nick Dota made it happen for us. We appreciate their finding us the car that we wanted and for a quick turn arou looking for a Q5 and Ken Bourne and Nick Dota made it happen for us. We appreciate their finding us the car that we wanted and for a quick turn around. Ken was great going over the whole car with me when I picked it up. We would definitely recommend friends to go to Westwood Audi when they are looking for a car. More

I was in the market for a certified pre-owned vehicle and, being my first experience buying a car, I was overwhelmed. I visited a handful of luxury car dealerships and felt tremendous pressure from the s and, being my first experience buying a car, I was overwhelmed. I visited a handful of luxury car dealerships and felt tremendous pressure from the salesmen. Until I came to Audi Westwood, my experience was with salesmen who would become angry the moment they sensed I might not be prepared to purchase a vehicle that day. My experience with Ken Bourne was quite the opposite. He was very friendly and informative (more so than other Audi dealerships I had visited). I felt no pressure even when I said I would need time to discuss with my family (although, that time proved to be quite short, and I was right back to purchase the vehicle within the hour). Even after my purchase, Ken spent a significant amount of time showing me around my new vehicle, responded in a timely fashion to all of my calls and has since followed up to see how I am enjoying my new vehicle. I would happily recommend Audi Westwood to all of my family and friends. More

I bought my new Audi here and was very satisfied with the experience. The price quoted was what I paid 13 weeks later after my factory ordered car arrived. The car was spotless and absolutely perfect. The experience. The price quoted was what I paid 13 weeks later after my factory ordered car arrived. The car was spotless and absolutely perfect. The only negative is all the extra stuff they try to sell you at the time of actual purchase - that should be handled at the beginning, not at the time you are picking up your car which should be a great event. There was a glitch in the registration process but they handled that professionally and took care of it immediately. All in all it was a good experience. More

I bought a car from Ken , which was very helpful and friendly compare to other audi dealer salesman or salesman from other auto brands. The car that i wanted was not available so i had to factory order, friendly compare to other audi dealer salesman or salesman from other auto brands. The car that i wanted was not available so i had to factory order, which he definitely met my best expecatations with delivery estimates he was right on. He promised to keep me up to date , which i felt i had to initiate but he did his best to answer my emails asap. I didnt like to deal with various salesman to close the deal, and around every corner they seem to try and change our agreement from what was originally agreed upon. Just took a lil bit of complaining to get everything in order but they delivered as promised. One key note, we agreed on a price and on the final sales price an advertising fee and port prep fee appeared which was not stipulated after price negotiations which left me with a very uncomfortable feeling. Overall, they are the best dealer to buy from compared to your other choices and i would recommend if your in the market for an Audi. Make sure not to factory order and get forced to pay 1k deposit for the car. More

From start to finish my experience at Audi Westwood was fantastic. This is in stark contrast to other luxury car dealers I visted before going to Westwood Audi. These other dealerships were high pressure fantastic. This is in stark contrast to other luxury car dealers I visted before going to Westwood Audi. These other dealerships were high pressure and interesting in selling us leftover 2008 models. At Audi Westwood the salesman I worked with, Ken Bourne, starting by getting some information on what we needed from a new car rather than trying to push somehting the dealership needed to get off the lot. Ken also gave a fantastic overview of the car (2009 A4) prior to our test drive. Our test drive gave me the ability to become completely confortable with the car by taking me through a variety of driving situations. When it came time to buy, the process was very low pressure and Ken was very helpful in matching our price range to the vehicle we wanted. Upon delivery Ken gave my wife and I a complete overview of all the cars features, including syncing of our phones and ipods to the car. I would highly recommend this dealership, and especially Ken. Oh yeah... the car is fantastic as well! More

Yes, Yes, Yes! I would HIGHLY recommend this dealership. I had almost given up hope on purchasing an Audi after shopping at other area Audi dealers when I decided to try Audi of Westwood. Boy, am I glad I d I had almost given up hope on purchasing an Audi after shopping at other area Audi dealers when I decided to try Audi of Westwood. Boy, am I glad I did not give up! Audi of Westwood provided me with the best car shopping experience I have EVER had. Both Ken Bourne and Nick Dota [General Sales Manager] were the most prompt, professional, courteous, competent and accommodating people I have ever dealt with in the auto industry. So refreshing. I had sold my vehicle privately and needed to be in a new car very quickly. I'm also very particular and quite fussy about my vehicles. I wanted to purchase a pre-owned certified vehicle, but was finicky about numerous factors and had a budget and a schedule I was trying to work within. Ken and Nick went way above and beyond my expectations to grant my wishes and accommodate my situation. They had nothing on the lot at the time that fit the bill precisely, so they searched diligently to find a car that delighted me AND came in BELOW my budget [they even encouraged me to take the car for an entire day so I could "bond" with it]. Next, the car they found for me was not going to be ready until after the holidays, and I had travel plans with no vehicle to drive. Nick offered without hesitation to put me in a loaner for as long as necessary so that I would not be inconvenienced or stuck without wheels in the meantime. He was also quick to pass me his cell number in case I encountered any problems or had any questions during my travels. While driving the loaner, Ken also kept me well informed on the status and progress of the delivery of my new vehicle. When my car was ready to be picked up, Ken made sure he set aside ample time [which was after his normal work hours] to walk me through the details of the work they had done and review the car together with a fine-tooth comb. Audi of Westwood is absolutely top-notch and I would not hesitate to send anybody their way -- especially to Ken and Nick. More

I purchased an '07 Audi A4 from John and couldn't have been more pleased with my purchase or the dealership. John was very thorough in explaining the car features and was very helpful and knowledgeable th been more pleased with my purchase or the dealership. John was very thorough in explaining the car features and was very helpful and knowledgeable throughout the entire sales process. John was very easy to work with and was extremely good on followup both by phone and email - ask for him if you go to Audi!! I have loved driving my Audi and can not say enough about the great decision it was to get this car - the service department is also fabulous and it is always easy to get an appointment and they take great care of you. This was my second purchase from Clair/Prime and it was a great experience. Would recommend to friends and family. More