Audi Wilmington
Wilmington, DE
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First Class Treatment! This was my first Audi purchase--from the moment we walked into the dealership, we experienced nothing but great customer service. We are extremely h This was my first Audi purchase--from the moment we walked into the dealership, we experienced nothing but great customer service. We are extremely happy with the Q5! More
Great positive experience !!!! Great experience! I had such an easy time car shopping, Lexi took care of me, she didn't waste my time and went straight forward with the entire proce Great experience! I had such an easy time car shopping, Lexi took care of me, she didn't waste my time and went straight forward with the entire process. I would definitely recommend shopping at this dealer ship! Overall A++ experience!!!!!! More
Very professional Had my Q5 service done,car was done in a timely manner with clean loaner provided and excellent amenities...customer service was top notch and very c Had my Q5 service done,car was done in a timely manner with clean loaner provided and excellent amenities...customer service was top notch and very convenient!!! More
Excellent Service As the owner of three Audis, I rely on my dealer to provide expert service that I can trust and rely on time after time. The staff at Winner not only As the owner of three Audis, I rely on my dealer to provide expert service that I can trust and rely on time after time. The staff at Winner not only provides this but goes out of their way to make you feel like family. Ask for Jeremy or Chris and you will be delighted with your experience. More
Attitude and arrogance Took my vehicle in for factory warranty service. No loaner, not even a ride home. Offered me the phone number for enterprise rent a car. Thought th Took my vehicle in for factory warranty service. No loaner, not even a ride home. Offered me the phone number for enterprise rent a car. Thought they were kidding. Too many other AUDI dealerships around to spend 70K on a car and then be treated badly. More
The best around I've bought many Audi's from them over the years and can't recommend them enough. I find the negative reviews here very unlikely based on my 9+ years I've bought many Audi's from them over the years and can't recommend them enough. I find the negative reviews here very unlikely based on my 9+ years of going there. They truly give high end customer service and the staff doesn't change year after year like other dealers I go to. Don't be fooled by other dealers trying to bait you in with over the top pricing gimmicks. These guys at Wilmington are ALL Audi die hards! Be sure to see Tom Mihok for all your questions as he is a true brand advocate and extremely knowledgeable. More
AUDI OF WILMINGTON DOES IT RIGHT BEFORE AND AFTER THE SALE Audi of Wilmington is a very up to date and well run Audi dealership. I have been a customer for years but that does not prevent me from shopping them Audi of Wilmington is a very up to date and well run Audi dealership. I have been a customer for years but that does not prevent me from shopping them against other Audi dealers within a 200 mile radius. I prefer to cross shop my deals and like to save as much as I can. I also like to trade cars on a regular basis and go thru the process frequently. Audi of Wilmington gets my business every time. The staff is professional and they are there before and after the sale. I would recommend Audi of Wilmington to anyone in the market for a new or used vehicle. Very knowledgeable no pressure sales staff and a General Manger that has done every aspect of the dealership from service to sales. The Service Department after the sale is outstanding as well. I am involved and informed every step of the way and do not have to chase anyone for answers. Chris Oakes in the service department does an excellent job. Audi of Wilmington represents the Audi product extremely well. More
My new SQ5 By far the greatest, and most efficient experience I've had at an auto dealership. Whether via email, phone or text, all communication was timely and By far the greatest, and most efficient experience I've had at an auto dealership. Whether via email, phone or text, all communication was timely and helpful. And my sales person was extremely courteous and professional. My drive one-way, is over 2 hours, and I will 100% be making that drive when its time for my next Audi. More
Great customer service experience Audi Wilmington made buying my Audi A4 a simple and pleasant experience. I stopped in thinking that I'd like to buy an Audi, but unsure which model wo Audi Wilmington made buying my Audi A4 a simple and pleasant experience. I stopped in thinking that I'd like to buy an Audi, but unsure which model would suit me best. I was helped by Tommy Rogers, who not only set me up in the right car (A4) for me immediately, but also took great care of me through the buying process, making the entire experience as streamlined as I could ask for. Thanks Tommy! More
Horrible Service I went to this location to test drive a vehicle. The salesman was very unprofessional. He didn't even tell me about the features of the car. He was un I went to this location to test drive a vehicle. The salesman was very unprofessional. He didn't even tell me about the features of the car. He was unfriendly and was making jabs throughout. Once the test drive was over, the salesman said he had something to do and wouldn't be able to discuss numbers with me. I told him I was aggressive on buying a vehicle and needed one asap. He said he would call with the information. I never received a call. I ended up taking my business to Audi wynnewood and got an amazing deal. Audi wynnewood was responsive and made a crazy discount off a new 2016 vehicle! Go to Audi wynnewood to actually purchase the vehicle! More