Audi Wilmington

Overall super smooth transaction. They gave me a fair price on the car and my trade right away, no haggling necessary. Everyone was very friendly, personable, and professional. Highly recommended. price on the car and my trade right away, no haggling necessary. Everyone was very friendly, personable, and professional. Highly recommended. More

I recently bought my Audi Q3 Premium plus 2020. It was my first dealership vehicle buying experience. Although I had researched enough about the particular model I was going to get, Stephen Mck explained var first dealership vehicle buying experience. Although I had researched enough about the particular model I was going to get, Stephen Mck explained various aspects about the vehicle very briefly, and also gave very Informative test drive. after that he explained the whole buying process including the paperwork, finance and delivery of the vehicle. Getting finance through a bank was easier than I thought and they provided a good rate, It was all taken care by the dealership. Price negotiation also was satisfactory. Overall a great experience buying from Audi Wilmington. More

Stephen from Audi Wilmington made our transition from our 2017 Audi Q5 to our 2019 Q5 easy as could be. His great personality and knowledge of our new car surpassed our expectations. So happy and we will b 2017 Audi Q5 to our 2019 Q5 easy as could be. His great personality and knowledge of our new car surpassed our expectations. So happy and we will be back. More

Excellent Customer Experience I've bought (5) Audi vehicles from Steve McKeehan over the past several years. Steve and his team are fantastic to deal with. Never one issue, alway I've bought (5) Audi vehicles from Steve McKeehan over the past several years. Steve and his team are fantastic to deal with. Never one issue, always seamless. Steve makes the entire process so efficient, and even personally takes care of some extras for me like tint and paint protection film. I've also sent many of my clients to Steve - they all raved. More

Buyer Beware! I recently purchased a CPO Audi from this dealer that needed to be serviced and was missing parts. Upon driving the vehicle home a warning came I recently purchased a CPO Audi from this dealer that needed to be serviced and was missing parts. Upon driving the vehicle home a warning came on that the vehicle needed a service that the salesman, Chris Meiggs, had assured me had been completed. Afterwards I decided to go through the CPO documentation myself and thats when I discovered the missing parts. Over the next week I had to fight with Chris Meiggs in order to get the service done and the parts replaced. I eventually ended up contacting Audi USA and filing a formal complaint against the dealer. Only after this was the service completed and parts replaced. I was never directed to a manger, nor did I get a response from one until after the service was complete. I ended up having to make three separate trips to the dealer to get the work complete. Needless to say Chris Meiggs and this dealer will say or do anything to sell you a car. The follow-up for their errors was terrible and they were reluctant to fix anything. I would HIGHLY advise staying away from this Audi dealer. I'm only giving them one star because the workers in the service department were always courteous. More

Excellent buying experience . Emile did a great job on explain the functionality of the car. Test drive experience was great. John helped me get a great deal on a car of my favor . Emile did a great job on explain the functionality of the car. Test drive experience was great. John helped me get a great deal on a car of my favorite color. Moreover, he patiently help me with an auto loan application, when I couldn't even tell the difference between cash payment and finance. He even found a better interesting rate for me. Would definitively recommend the dealer to everyone looking for an Audi. More