"Who knew buying a car could be a pleasure"
Got a great car at a great price working with great knowledgable people. No stress, no "hard sell", and there is even a dedicated technology guru (Zach) to help you get adjusted. Working with Debby Lessin was awesome, I recommend her to anyone wanting to check out an Audi.
Debby Lessin was great to work with! She is a charming, funny, professional who makes the car shopping experience easy and stress free. Her knowledge of the business is remarkable and it's rare to find an honest sales person. It was because of her that I now have a brand new Audi. I would not go to anyone else!!
"You do not matter at all!"
Unless you are buying a brand new Audi, do NOT waste your time with this dealership. I bought a 2014 used car (not an Audi) and did not feel taken care of by any of the staff. The salesman took advantage of me (probably because I am a young woman), hid reasons for certain fees I was being charged, and even overcharged me for my registration and plate by hundreds of dollars. They did send me a check for a very small refund, but there's no way it was accurate. I am absolutely positive that I was owed around $200 because they promised me a 5 year tag and when I finally received it, it was only for 2 years. On top of all that, when my temp tag expired, they claimed that UPS lost my plate during shipping, and it took an extra 3 MONTHS to get my permanent tag. Whenever I called to discuss the situation, they did not seem to care and I was never a priority. They kept telling me every time that my registration would be there within a day or two, and that went on for those 3 months! So they constantly lied to me over and over again to probably cover their xxx. That is your job! How do you not know what you're doing??? I have worked several customer service jobs and have always gone above and beyond for my customers. This dealership is full of money-hungry employees who will not put in any extra effort for you if they don't have to. Maybe if you were there to drop $50k on a brand new Audi, they would treat you like royalty, but even then I highly doubt it. Best of luck if you choose to shop here. Good riddance to having to deal with them ever again!