Dealership
This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
October 10, 2017
"Who knew buying a car could be a pleasure"
- pschatzGot a great car at a great price working with great knowledgable people. No stress, no "hard sell", and there is even a dedicated technology guru (Zach) to help you get adjusted. Working with Debby Lessin was awesome, I recommend her to anyone wanting to check out an Audi.
Read MoreEmployees Worked With
October 04, 2017
"AMAZING!!"
- RNDoulaDebby Lessin was great to work with! She is a charming, funny, professional who makes the car shopping experience easy and stress free. Her knowledge of the business is remarkable and it's rare to find an honest sales person. It was because of her that I now have a brand new Audi. I would not go to anyone else!!
Read MoreEmployees Worked With
October 03, 2017
"You do not matter at all!"
- Hayley13Unless you are buying a brand new Audi, do NOT waste your time with this dealership. I bought a 2014 used car (not an Audi) and did not feel taken care of by any of the staff. The salesman took advantage of me (probably because I am a young woman), hid reasons for certain fees I was being charged, and even overcharged me for my registration and plate by hundreds of dollars. They did send me a check for a very small refund, but there's no way it was accurate. I am absolutely positive that I was owed around $200 because they promised me a 5 year tag and when I finally received it, it was only for 2 years. On top of all that, when my temp tag expired, they claimed that UPS lost my plate during shipping, and it took an extra 3 MONTHS to get my permanent tag. Whenever I called to discuss the situation, they did not seem to care and I was never a priority. They kept telling me every time that my registration would be there within a day or two, and that went on for those 3 months! So they constantly lied to me over and over again to probably cover their xxx. That is your job! How do you not know what you're doing??? I have worked several customer service jobs and have always gone above and beyond for my customers. This dealership is full of money-hungry employees who will not put in any extra effort for you if they don't have to. Maybe if you were there to drop $50k on a brand new Audi, they would treat you like royalty, but even then I highly doubt it. Best of luck if you choose to shop here. Good riddance to having to deal with them ever again!
Read MorePhotos & Amenities
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Authorized Parts Store
- Shuttle Service
- Television
- After Hours Drop-Off
- Authorized Accessories Store
- Drive-In Service
The report has been submitted to DealerRater support. To view the status of the report at any time, save this link.
