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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
702 Reviews
Call Service Center (570) 714-6550

702 Reviews of Audi Wyoming Valley - Service Center

Sort by
April 05, 2024

Great service , staff always helpful and pleasant. Staff does their best to get me in and out in a timely fashion. More

by OUTPOST54
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
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Apr 05, 2024 -

Audi Wyoming Valley responded

We're delighted to know you've had a positive experience with our team at Audi Wyoming Valley! We always aim for efficiency and top-notch service. Thanks for your review!

Helpful
April 05, 2024

Extremely friendly staff and super accommodating Super accommodating to the fact I had my toddler waiting with me More

by SIERRA
Recommend Dealer
Yes
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Apr 05, 2024 -

Audi Wyoming Valley responded

We're so glad to know our team at Audi Wyoming Valley was able to make your visit comfortable, especially with a little one in tow! Thanks for the positive feedback, Sierra!

Helpful
April 05, 2024

Good experience, Joe was very helpful handling a situation I had. I'm satisfied and happy with my recent visit. More

by HAUGH63
Recommend Dealer
Yes
Employees Worked With
Joe and Brian
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Apr 05, 2024 -

Audi Wyoming Valley responded

We're glad to know you had a good experience at Audi Wyoming Valley and found Joe helpful. Your satisfaction is our top priority, so we're happy to have met your expectations!

Helpful
April 05, 2024

Superb as usual Excellent workmanship knowledgeable staff friendly courteous the best dealership in the area More

by BARBMEYE
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
Report | Print
Apr 07, 2024 -

Audi Wyoming Valley responded

We appreciate your kind words about our team here at Audi Wyoming Valley! It's great to know that you find us knowledgeable and friendly. Thanks for choosing us as your dealership, we're always here to help with any of your automotive needs!

Helpful
April 05, 2024

All right Okay All right Yes ? ? Totally awesome and great service Recommend to anyone More

by tk.kenz
Recommend Dealer
Yes
Employees Worked With
Dennis
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Apr 05, 2024 -

Audi Wyoming Valley responded

We really appreciate you taking the time to leave Audi Wyoming Valley this awesome review, thank you!

Helpful
April 05, 2024

Brian and Joe coordinated to make getting the Q7 fixed very smooth and easy. Even when my daughter had an issue a few days later, they took great care of her! Thanks guys! More

by JamesG
Recommend Dealer
Yes
Employees Worked With
Joe day of and Brian prior Both awesome
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Apr 05, 2024 -

Audi Wyoming Valley responded

James, we're so glad to know that Brian and Joe made your Q7 repair process smooth at Audi Wyoming Valley. We appreciate the feedback and are here for any of your future needs!

Helpful
April 04, 2024

Excellent service, very professional staff No more words. I am retired and will have to charge you for every word after 7. More

by GJOHARA
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
Report | Print
Apr 04, 2024 -

Audi Wyoming Valley responded

We appreciate your concise yet powerful review! Our team at Audi Wyoming Valley is happy to know you had an excellent experience. Enjoy retirement and the open road ahead!

Helpful
April 03, 2024

Brian is always very kind do deal with. From check in to check out and keeping me updating he is great. More

by Beetlefeet
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
Report | Print
Apr 03, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your experience with us! We are thrilled to hear that Brian's service made your stay with us a memorable one. Brian has always been an invaluable member of our team, and your feedback reaffirms the hard work we put in every day to ensure our guests' satisfaction. From check-in to check-out, Brian strives to provide nothing but the best service, and it's wonderful to know that his efforts did not go unnoticed. We'll be sure to pass along your kind words to Brian and the rest of our team. Feedback like yours motivates us to continually raise the bar and deliver exceptional experiences to all our guests. Once again, thank you for choosing to stay with us, and we look forward to welcoming you back in the future!

Helpful
April 03, 2024

Good experience. Service manager was friendly and attentive. Comfortable lounge and nice amenities. Well done ! More

by FHKRPH95
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
Report | Print
Apr 03, 2024 -

Audi Wyoming Valley responded

Thank you so much for taking the time to share your feedback with us! We are delighted to hear that you had a positive experience at our establishment. Our team strives to provide exceptional service, and it's fantastic to hear that our service manager was able to make your visit friendly and attentive. We're glad you found our lounge comfortable and enjoyed the amenities we offer. Creating a welcoming environment for our guests is always a top priority for us. Your kind words truly motivate us to continue delivering excellent service. Thank you again for choosing us, and we look forward to welcoming you back in the future!

Helpful
April 03, 2024

No. I already did this two days ago. No. I already did this two days ago. More

by rkelly7
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Kutzor
Report | Print
Apr 03, 2024 -

Audi Wyoming Valley responded

We really appreciate you taking a moment to leave Audi Wyoming Valley your five stars! If there's anything else we can do for you, please let us know. Take care!

Helpful
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