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Audi Wyoming Valley - Service Center

Wilkes-Barre, PA

4.8
959 Reviews

959 Reviews of Audi Wyoming Valley - Service Center

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November 23, 2023

Joe in service was very helpful. Explained everything and took great care of my car. More

by CHAIR2409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2023

On time, very reliable, keep you informed, very nice. The Secretary is not answering always the phone. In summery: very good Service! I like them a lot! More

by Iris Wilkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2023

Wasted 3 hours of my time, did not fix anything, but charge me a lot of money. They said they had to replace something to find out if something else was bad to find out if something else was bad. And to More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Goas
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 22, 2023

Always a pleasure doing business with Audi Wyoming valley . Donald my valet driver is always friendly and courteous. My Audi is truly blessed. More

by wagin32@ptd.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald -valet driver
November 21, 2023

Had to replace a tire. They ordered it and it was in the next day. As soon as I dropped it off,.. it was done. Not even 15 minutes.! Great service!. Thank you. More

by keridellasala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Made service appointment, had loaner ready and picked up car 2days later. Job was done to my satisfaction More

by CARBR74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

We purchased our Audi Q5 here and everything has been top notch so far from sales to service. It is also a beautiful facility. We are very pleased. More

by MLH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Strobel
November 20, 2023

Pleasant service and beautiful waiting area for you to wait for your service to be completed. More

by RAYSCAPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Goas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Laskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick B
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Strobel, Lisa Maximowicz
November 19, 2023

Both Brian and Joe Brennan are very knowledgeable and professional. Always a pleasure to deal with them both. It’s good to see that customer’s service is still paramount at WVM. More

by pinko570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Kutzor
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2023

John did a fantastic job helping me find new tires for my Audi Q5. He not only had the tires at the facility, but was able to schedule me in for the next day. Great customer service. More

by dmadajewsk
Recommend Dealer
Yes
Employees Worked With
John Strobel, John Strobel
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