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Audi of Fairfield

Fairfield, CT

4.9
169 Reviews

435 Commerce Dr

Fairfield, CT

06825

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Showing 169 reviews

April 23, 2020

Professional, courteous and friendly. The team goes above and beyond for their clients. I can always count on them to answer all of my questions and concerns. Michael even went out and grabbed me a More

by iuvone
Recommend Dealer
Yes
Employees Worked With
Michael, Penske auto
Apr 24, 2020 -

Audi of Fairfield responded

Thank you for the great review. We will be sure to thank Michael and the rest of the team for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 21, 2020

Professional and courteous during this health crisis. Took care of the problem while I waited and even got a scratch off my car without me asking. More

by Susan
Recommend Dealer
Yes
Employees Worked With
Robert Joseph
Apr 22, 2020 -

Audi of Fairfield responded

Thank you for the great review, Susan. We are happy to know that you enjoyed our services and accommodations. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 18, 2020

Always get top notch customer service and everything on the car is properly fixed. Drop off and pick up is easy and nice loaner cars are always available. More

by brad
Recommend Dealer
Yes
Employees Worked With
Rob Joseph
Apr 19, 2020 -

Audi of Fairfield responded

Thank you for your outstanding feedback for us, Brad! We are delighted to know that everything was taken care of to your satisfaction. Please feel free to reach out if we can assist again!

April 07, 2020

Rob in service is excellent. Kept me informed of the progress of the repair and got it repaired right the first time. Even got it repaired under warranty More

by glenn
Recommend Dealer
Yes
Employees Worked With
Rob in service
Apr 08, 2020 -

Audi of Fairfield responded

Hi Glenn, Rob is a great team member. Thanks for sharing your excellent thoughts about his level of care. Please do not hesitate to let us know if we can do anything else for you. We are happy to help.

March 27, 2020

Service on my Audi.A4 was great. Staff was very professional, knowledgeable and diligent about the service needs. I will continue to come here and recommend to others. More

by BD
Recommend Dealer
Yes
Employees Worked With
Rob in Service Department
Mar 28, 2020 -

Audi of Fairfield responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 21, 2020

It was great service they took my car they take care of what need to be done and leave nice 2019 car for me and bring my car back the next day awesome ppl I will definitely recommend them and I will defini More

by Ninabologna
Recommend Dealer
Yes
Employees Worked With
Dave Nachman
Mar 22, 2020 -

Audi of Fairfield responded

Thank you for the great review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 19, 2020

Great dealership - ver customer friendly. Their service waiting area is very good. The serve team is committed. I have been dealing with Chris and others. They just interact with you as a family member. More

by KS.Rao
Recommend Dealer
Yes
Employees Worked With
Chris from service is great , Michael Belanger
Mar 19, 2020 -

Audi of Fairfield responded

Thank you for the great review. We will be sure to thank Chris for providing you with personable and efficient service. Let us know if there is anything else we can help you with. We look forward to your next visit.

March 18, 2020

Service was great. Jim was very nice and great communication. Loaner was very clean and appreciated. Check in and out was very easy. Valets also great. More

by mkrstj
Recommend Dealer
Yes
Employees Worked With
James Walsh
Mar 19, 2020 -

Audi of Fairfield responded

Thank you for taking the time to share your excellent experience with James! We're glad to hear you're satisfied with your repairs! Please don't hesitate to reach out in the future if you need any further auto-related assistance.

March 02, 2020

My service experience has been consistently outstanding. The work is done well and I feel that I can trust the service managers recommendations. They keep in touch with regarding my car’s status. More

by gmorriss
Recommend Dealer
Yes
Employees Worked With
Angelo is professional and a pleasure to work with.
Mar 02, 2020 -

Audi of Fairfield responded

Hi there, thank you for the wonderful feedback! We're glad to hear our team has given you excellent service. We truly appreciate your business and hope to see you again soon!

February 28, 2020

A very well put together Dealer and Service Dept. From driving in for my Appointment to waiting for the service that was needed I couldn’t be more satisfied. More

by Al Kosma
Recommend Dealer
Yes
Employees Worked With
Angelo Palange
Feb 29, 2020 -

Audi of Fairfield responded

Thank you for sharing your satisfaction, Al! It's greatly appreciated and our team welcomes you back again.

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