Audi of Smithtown

Reading through the reviews of this dealer, we were particularly taken by the most recent review of misharc27. We could cut and paste that review (changing the color of the car to blue) and be totally particularly taken by the most recent review of misharc27. We could cut and paste that review (changing the color of the car to blue) and be totally comfortable with it. They said it all - I can only re-emphasize - we had a great experience with the dealer, the staff and all as they took us through the process of buying our car. The difference walking into this dealership compared to others we visited, was staggering - friendly, up front, honest and willing to work with us. I can't say enough. Joe was a huge help in making our decision on several points; Elisa was, as promised, a master at locking in a great financing deal; and Terry walked us through the final pickup procedures as if we were his customer all along. A great team doing a great job - and it shows. We "wanted" to buy the car from them as a result of our experience and are thrilled with our decision as well as the car. You walk out of there believing you have made some friends. More

My husband and I were searching for a used A4, after checking out other Audi dealerships and constant looking online for inventory we decided to visit Smithtown because it was conveniently located. Upon checking out other Audi dealerships and constant looking online for inventory we decided to visit Smithtown because it was conveniently located. Upon entering the receptionist immediately paired us up with Joe. He was courteous, professional and beyond friendly! We really felt like we were talking to one of our friends. After seeing the A4 we were interested in, Joe took us out on a "Real" test drive, not a local 2 minute ride! I fell in love with this white A4 and Joe knew it, but he wasn't pushy at all. We went inside did some paperwork, put money down and were on our way! The next day we heard from Elisa regarding some bank options. She was awesome at finding us a great bank with a great rate (and there weren't many to play with) her professionalism and friendliness shined through the phone. Thank you for your hard work on your first day there! After over a week, we were picking up our car. Joe went over and beyond to make sure the car looked great, I couldn't have asked for more of him. I LOVE my new car and am very please with the customer service provided at Audi of Smithotown..we will always be a customer of Joe Carrera, he really is an asset to this dealership! Thank you for making our purchase so smooth and easy, we couldn't have found a better salesman than yourself! More

I had shopped at two other Audi dealers on the South Shore before stopping in at Smithtown Audi. I was totally impressed with Joe in both his professionalism and straight forward delivery. It took me ab Shore before stopping in at Smithtown Audi. I was totally impressed with Joe in both his professionalism and straight forward delivery. It took me about an hour to realize this was the dealership for me. I've told Joe before that I think he has a customer for life. More

We contacted eight dealership in our search for the 2012 Audi A6 Quattro. From our first conversation with Rose Miccio, however, we knew intuitively that we would buy our new A6 from Audi of Smithtown. Ro Audi A6 Quattro. From our first conversation with Rose Miccio, however, we knew intuitively that we would buy our new A6 from Audi of Smithtown. Rose cut through all the sales gamesmanship we experienced with our sales contacts at other Audi dealers. She acknowledged us immediately as a serious buyer. Her professionalism and business acumen, along with her knowledge of the Audi A6, put us at ease with our decision. We never felt any pressure to buy from existing inventory, even though we had to factory order our Audi. We are not so sure that would have been the case elsewhere. Rose was right there to walk us through our learning curve when our 2012 Audi arrived. She has also been available for further instruction, which we desperately needed. It is great to know that you can rely on people, even after the sales transaction has been completed. Rose is an asset to Audi of Smithtown. We should also note that our contacts with Peggy Siegfried, Alex Hrnack, Kevin McBride and Josh Weiner, during and after our completed purchase, have all been friendly, professional, and efficient. It makes us feel comfortable with our future business relationship with Audi of Smithtown. James and Ariadne Argent More

Ever since the Q7 came out, I have wanted one. Ever since the Q7 came out, I have wanted one. Unfortunately, it was way out of my price range. When it came time to trade in my Grand Cherokee Ever since the Q7 came out, I have wanted one. Unfortunately, it was way out of my price range. When it came time to trade in my Grand Cherokee, I was scouring the internet for months for a car that met my very specific criteria. Rose (who is an excellent salesperson) had just sold my husband a 2008 A6, and I inquired about a MDX that was on their lot. The one they had was an '08 and I wanted an '09. Her manager Ray got an '09 MDX for me to look at, but I really wanted a truck that had navigation and a back up camera. (I was a complete pain in the butt, I know) Ray asked me what I was looking for, and put my mind at ease that he could help. He actually listened to the specific features I was looking for and the price range I needed to be in. He had me sit in a '09 Q7 prestige that he had just got in. I never thought he could make the numbers work for me to own this car, but he did!! I was completely blown away by his customer service!!! He went way above and beyond to make this dream car, a reality for me. He was so sincere with wanting to make sure I was comfortable with my payments, which was a concern for me. He treated me as if I was buying a brand new Audi. As a manager myself, I know how important it is to treat customers with respect so that they will want to be repeat customers. He is an excellent example of that. I later learned that he was also responsible for closing the deal with my husbands car. The A6 wasn't certified and we only wanted to buy a certified car. Long story short, he certified the car... and we bought it. He truly understands that great customer service will sell cars and keep customers coming back, and now I will recommend him to EVERYONE!!! I know Ray is fairly new to this dealership, but he is truly an asset!! The day of pickup for my truck, Ray introduced me to his manager, who then handed me a card for free car washes. It's those little things that make a big difference. Rose went over all of the features of the truck with me, and said she is always available for any questions. I would highly recommend Ray and Rose, they were wonderful! More

Chris Guy is by far the best car salesman I have ever dealt with; and I purchase a car usually every 18 months; so I have much experience at this by now. I always keep an eye on the inventory he has eve dealt with; and I purchase a car usually every 18 months; so I have much experience at this by now. I always keep an eye on the inventory he has even when I am not actively looking in case he has another great deal for me. The first car I purchased from Chris (a used BMW), I found out was not the best fit for me. So he went out of his way and took it on trade 30 days later for the same price I paid and gave me a car (another used BMW) that was a better fit for me! I have never heard of anyone else that would do this much to ensure their customer was happy! I am looking forward to my next purchase with Chris! More

2-great reasons to shop at Audi of Smithtown: 1. Superb 2-great reasons to shop at Audi of Smithtown: 1. Superb customer service - They cater to your needs and know their product. Rose is outstanding. Have 2-great reasons to shop at Audi of Smithtown: 1. Superb customer service - They cater to your needs and know their product. Rose is outstanding. Have dealt with her for years and recommend her as the best I have ever had the pleasure to work with. 2. Service - Great service, not that Audi's need much of it. But when I do bring it in, it's handled professionally by the staff, there has never been an issue and they have been great people to work with. I have shopped at other Audi dealerships on Long Island and Audi of Smithtown is by far the best of the bunch. And this is my 6th Audi! More

I have been very impresses with both the sales team and the service department at Audi of Smithtown. I know that I can count on them to do what they say they will when they say they will do it. Jessica is the service department at Audi of Smithtown. I know that I can count on them to do what they say they will when they say they will do it. Jessica is simply the best!! I live in Baldwin and work in Great Neck - there are several other Audi dealers I can go to. I pass them when I drive out to Audi of Smithtown. I do this by choice. The are caring, honest and extremely relaible. More

This Dealership is in a very convenient location. You are greeted at the door and provided assistance very quickly. There's a comfortable seating area with tv and coffee if a wait is necessary. The atmo are greeted at the door and provided assistance very quickly. There's a comfortable seating area with tv and coffee if a wait is necessary. The atmosphere is very cordial. Joe Carrera, my salesman was great. If your fear is a pushy salesman that doesn't want you to be in charge of your decision, and just wants to rush you along, then go to Audi in Smithtown, and especially ask for Joe. He was a down to earth guy, like your friend next door, with your interest in mind. No pressure, highly skilled and knowledgeable of all the cars, took his time, just a great relaxing atmosphere while you make your major investment. I highly recommend Audi of Smithtown, and Joe Carrera. More

Jessica was very helpful and got me in and out in a very short time. She is always very friendly and remembers me by name. short time. She is always very friendly and remembers me by name. More