Audi of Smithtown

My husband and I shopped several luxury car dealers. Mostly, we found the dealers to be more interested in making a deal right away, and less interested in what our needs were. Then we found Maurice! Fr Mostly, we found the dealers to be more interested in making a deal right away, and less interested in what our needs were. Then we found Maurice! From the moment we walked into Audi of Smithtown, we felt very comfortable and sensed there was something different about this dealership. I’ll never forget this nice man named Maurice who greeted us soon after walking in and introduced himself as the Sales Manager. (In the other dealerships, the sales manager only came out at the end to try to push us into a deal.) Maurice was very polite and actually listened to what I had to say. After speaking with him for about 10 minutes, he introduced me to one of his salespeople who was very professional as well. Everyone I met there was polite and professional. - - Before entering the Audi store I knew the German cars were far superior to cars like Infinity (which is a Nissan,) but I had no idea how nice the Audi was even compared to Mercedes and BMW. I love my new A6 and I am so glad I found Audi of Smithtown!! More

The dealer had the car I wanted in stock, and with the options I preferred. The sales rep (Chris Guy) was knowlegable and helpful with all my questions. He offered me different leasing options, and was options I preferred. The sales rep (Chris Guy) was knowlegable and helpful with all my questions. He offered me different leasing options, and was competitive with the final price/agreement. I would highly recommend Chris and Audi of Smithtown to friends and family. More

It's always a pleasure to work with Rose... She is It's always a pleasure to work with Rose... She is friendly, helpful, and knowledgeable about her cars.. She knows her "Audis", which gives us confi It's always a pleasure to work with Rose... She is friendly, helpful, and knowledgeable about her cars.. She knows her "Audis", which gives us confidence whenever we seek to have another in our garage...This is our 4th.. Audi Smithtown is fortunate to have Rose on its sales staff.. More

Hands down Rose Miccio is a wonderful Audi Brand Specialist to work with. She knows and understands her clients' needs as well demonstrating expertise of the brand. This is our 6th Audi and we look Specialist to work with. She knows and understands her clients' needs as well demonstrating expertise of the brand. This is our 6th Audi and we look forward to working with Rose on our 7th! More

We were recommended to Rose at Audi of Smithtown by a friend, who is a long time customer, and couldn't be more pleased with the friendly and professional level of service we have received. My husband le friend, who is a long time customer, and couldn't be more pleased with the friendly and professional level of service we have received. My husband leased a 2010 A5 in March of 2010, and just today (04/28/2012) we put a deposit on a 2013 A4 for me. As always, we were greeted in a friendly manner and were accorded first rate service. More

not enough can be said about the dealership & service itself as to workmanship,reliability & quality of work. As for Rose,well, we know her now for approximately 6 years & bottom line,,,she is family.... itself as to workmanship,reliability & quality of work. As for Rose,well, we know her now for approximately 6 years & bottom line,,,she is family.....I trust what she says & I can rely on her 100% of the time. At this phase of our lives it is very comforting to have Rose.Bernard Spilko More

I had a great experience in purchasing my Audi. I went to another dealership and was not enamored with the manner I was treated. I walked into this dealership and had a wonderful buying experience with Rose. another dealership and was not enamored with the manner I was treated. I walked into this dealership and had a wonderful buying experience with Rose. She answered all of my questions and even though some of them may have seemed basic; she never made me feel that I couldn't ask anything. Her knowledge was expansive and I really appreciated the time she gave me. I never felt pushed or rushed. It was the most relaxing car purchase I have ever had. When I am ready for a new Audi; I will return and ask for Rose. Thanks. More

This dealership, and Ms. Miccio in particular, are a complete breath of fresh air. I have never dealt with a sales person or a dealership that actually cares for the customer and goes out of their way t complete breath of fresh air. I have never dealt with a sales person or a dealership that actually cares for the customer and goes out of their way to do whatever it takes to make the customer feel comfortable, makes sure that everything is explained properly and clearly and if there are any questions they are answered completely. Ms. Miccio is friendly, very knowledgeable, extremely professional and genuinely concerned for the needs of her customers. Most dealerships make the sale and do not care if they ever see you again. One can tell from the onset that this will be a great experience. The follow up information has been great. This dealership and Ms. Miccio were recommended to me and I must say that it was one of the best recommendations that I have ever received. The whole staff at Audi of Smithtown have been very friendly and have extended every courtesy. I actually would not even consider taking my car to any where else for service. The service department and Jessica follow in the same tradition as Ms. Miccio. I am continually impressed every time that I interact with the staff at Audi of Smithtown. I would without hesitation highly recommend this dealership to anyone considering an Audi automobile. And by the way the Audi vehicle is awesome. What a machine. More

I went into Audi in Smithtown frustrated as you might know having been to numerous dealers the past couple of months. When we arrived a female sales associate by the name of Rose came towards us and I im know having been to numerous dealers the past couple of months. When we arrived a female sales associate by the name of Rose came towards us and I immediately oh no here we another pushy salesperson! I have to say that my husband and I were very impressed. We had stated briefly the frustration we were experiencing and when I communicated to Rose that we were looking first and did not want her services at that moment much to my surprise she replied oh not a problem I will give you plenty of space, take your time and if you have any questions or if I can help you in anyway just call me I will be at my desk doing some other work. Well it did not end there. We had ??? we haggled over money and finally I said I am tired we need to go. Had I have been Rose I probably would have said under my breath what a waste of time. But not Rose she said I fully understand, and this is a purchase that you don't rush into but here is my card and if I can be of any assistance in the future please do not hesitate to call. My husband upon our leaving was so surprised that Rose was not pushy or aggressive as most salespeople are that he stated that woman knows her job and is damn good at what she does because it takes a lot of self confidence to behave the way she did. Long story short a month later we went back and purchased a car from Rose. She was not there that day and as helpful as the others offered to be we wanted to only deal with Rose. Rest assured in the future should we need other vehicles she is the reason that we will return to Audi Smithtown. She is a valued employee and I think your dealership is very fortunate to have her as part of your team. Thanks for giving us the opportunity to explain. So many times we send comments when we have been treated poorly but in this instance I am very happy to say that Rose is the person who completed our deal you can purchase a car from any dealership but it is the knowledge, the professionalism, the patience and the effort put forth by your salesperson Rose. More

I have known Rose Micco for several years. I leased my first Audi, a 2005 S4 from Rose. She was extremely knowledgeable then and made my experience very pleasant. That is why I came back to her. Again, sh first Audi, a 2005 S4 from Rose. She was extremely knowledgeable then and made my experience very pleasant. That is why I came back to her. Again, she made my decision on which car I wanted very easy as I was unsure of what I wanted. She asked the right questions and I decided on the 2012 A6. My wife and I feel very comfortable speaking to her and she makes you feel like friend not just a customer wanting a car. I would absolutely recommend Rose and Audi of Smithtown to anyone looking for an Audi. More