Audi of Tysons Corner
Vienna, VA
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Art Platonov was very knowledgeable. I really appreciate the time and service Art provided. He was very knowledgeable and took care of all of my car buying needs. Art kept us engaged an I really appreciate the time and service Art provided. He was very knowledgeable and took care of all of my car buying needs. Art kept us engaged and provided very GREAT service. Art Rocks. I will definitely refer Audi Tysons to a friend. Great job Audi...by way of Art.... More
RUINED MY CREDIT SCORE THANKS TO THEIR MISTAKE I leased a car from this dealer. One year later we started receiving notifications in the mail for toll violations for hundreds of dollars. We were re I leased a car from this dealer. One year later we started receiving notifications in the mail for toll violations for hundreds of dollars. We were really confused since the car in the pictures was a different model and the license plate did not match with mine. After doing some research it turns out when Audi Tysons registered my car at the DMV they gave me the wrong license plate and for a year I drove my car with the dealer's plate while my plate was being used by the dealer on their loner cars. I asked the dealer not to use the plates while my name was associate with it but I don't think they did and kept getting toll violation notices. In the meantime, Audi at Tysons did not want to help us solve the issue even though it was their mistake. We kept calling, emailing and talking to different people but nobody wanted to help. Every time we called Tysons they either hang up the phone or told us they would call back but never did. I'm only thankful that nothing more serious happened while somebody else was driving with my license plate and potentially have criminal charges against me. I wish dealers were not individually owned, this is the kind of things that gives great cars a bad reputation. I'm amazed about the lack of professionalism. After we did a review in Yelp finally somebody from Tysons contacted us and she did not have a clue about this issue after we've been calling several times for months. Is this something that happens so often that they can keep track of their customers with this issue? The General Manager Mike Tsamouras never called us, instead he had someone from his financial department contacting us. It took for them 11 months to pay their toll violations but by that time these were turned to a debt collector and my credit score is now ruined. More
Two Great Purchases We bought a 2017 Q7 a few months ago, and while they were selling before they hit the lot and it was difficult to pick exactly the model we wanted, th We bought a 2017 Q7 a few months ago, and while they were selling before they hit the lot and it was difficult to pick exactly the model we wanted, the experience was great. More recently, we were in the market for a smaller SUV and had looked at Land Rovers and a few others. On a whim I checked the Audi Tysons web site and saw a barely-used Q5 in my price range, so I gave our sales rep (Driton) a call to arrange a test drive. When I go there he showed me a new 2017 with lots of upgrades from the one I came to see and pointed out that with loyalty discounts it would only be slightly more expensive but still within my price range. It was great that Driton made sure I left with the best value, and the purchase experience was painless and quick. More
Purchase of a Used Vehicle I located a Used Vehicle on cars,com fitting the description of one that peaked my interest. i live in MD, called to see if the vehicle was still avai I located a Used Vehicle on cars,com fitting the description of one that peaked my interest. i live in MD, called to see if the vehicle was still available and reached Zak. I traveled to VA the following day met Zak, drove the vehicle and express a srrong interest in purchasing. Since I had a vehicle to trade or sell, Zak did everything he could, without pushing to make the purchase doable. I returned a second day to complete the purchas Purchasing in VA for a MD resident has challenges. I do believe Zak made the transaction as smooth as possible. He was both courtious and professional. I am a Male, in my 85 th year and have purchased many vehicles in my lifetme. This buying experience was worth the time and effort I do recommend Zak More
Truly Exceptional My experience at Audi of Tysons Corner was excellent. Driton provided truly exceptional service from start to finish, showing me exactly what I asked My experience at Audi of Tysons Corner was excellent. Driton provided truly exceptional service from start to finish, showing me exactly what I asked for and nothing I didn't, patiently and clearly explaining everything about the vehicles and the financials, and constantly asking for my input. There were no high-pressure techniques and the exchange was pleasant and professional at all times. I may have actually enjoyed this car buying experience! It was a quick, easy, professional, dignified experience (which I can't say for most of the 5 other car dealers I've done business with in my lifetime). I'm an extremely satisfied customer. I'll be back. Thank you, Driton! More
Friendly and efficient Sealed the deal in 2 days. Excellent service, comprehensive walk through and tutorial. Simply outstanding. If you visit the dealership, ask for Driton Sealed the deal in 2 days. Excellent service, comprehensive walk through and tutorial. Simply outstanding. If you visit the dealership, ask for Driton Sadiku. More
Bought a late model used car Just bought a used car from Alex, whose enthusiasm, attention to detail and general helpfulness were excellent. Kudos to the GM too, who after Alex al Just bought a used car from Alex, whose enthusiasm, attention to detail and general helpfulness were excellent. Kudos to the GM too, who after Alex alerted him to it, would not sell a car we were ready to buy, because a days-old recall notice was unresolved. Title department: not so much, although they too were helpful in de-conflicting a title situation they could have avoided All in all, I'm impressed with Tyson's Audi, Alex in particular, and would shop there again. More
Second car from Audi Tysons This is the second Audi that I have purchased from an Audi of Tysons corner. There staff is amazing and id reccomend then over any of the Audi delers This is the second Audi that I have purchased from an Audi of Tysons corner. There staff is amazing and id reccomend then over any of the Audi delers in the area More
New car purchase Best car buying experience I've ever had. Everyone was professional and personable. A complete no- hassle experience. I highly recommend this deale Best car buying experience I've ever had. Everyone was professional and personable. A complete no- hassle experience. I highly recommend this dealership and this salesperson. More
Ask for Driton Sadiku After my fiance came home with his new Audi, I decided I wanted one for myself! He told me to reach out to Driton, which I did and he was super respon After my fiance came home with his new Audi, I decided I wanted one for myself! He told me to reach out to Driton, which I did and he was super responsive, helpful, and knowledgeable. I went in on Friday to test drive the car and then went in on Saturday to trade in my 2015 Lexus for a Q3. I have honestly never had a car buying experience this quick and easy. I highly recommend Driton and the whole team at Audi of Tysons Corner for your next car purchase! More