Auffenberg Chrysler Dodge Jeep Ram

Alex was excellent! I came in about 30 minutes before close one day, and he was able to get my Jeep in for service the very next day. He was very knowledgeable about the I came in about 30 minutes before close one day, and he was able to get my Jeep in for service the very next day. He was very knowledgeable about the problem I was having, and my repair work was completed very quickly. More

I never had a dealer send me a video of all the points they inspected on my vehicle. I did not have to take someone’s word on each instance as they showed me on the vehicle. they inspected on my vehicle. I did not have to take someone’s word on each instance as they showed me on the vehicle. More

Literally the worst dealership for maintenance. My user manual was taken out of my vehicle and they acted as if I was the problem for bringing it up because I previously complained when an employee My user manual was taken out of my vehicle and they acted as if I was the problem for bringing it up because I previously complained when an employee took my kids to a vending machine and gave me his card telling me to call him so he could take me out. More

Absolutely fantastic. Everyone was very kind and helpful. Will definitely recommend to family and friends. Everyone was very kind and helpful. Will definitely recommend to family and friends. More

I usually have a great experience at this dealership, but my most recent visit really threw me off. The service advisor who checked me in was not very welcoming. The first thing he said when he saw my 4:30 o my most recent visit really threw me off. The service advisor who checked me in was not very welcoming. The first thing he said when he saw my 4:30 oil change appointment was, “How did you get an appointment this late?” which confused me since the service department is open until 6. As a teacher, late appointments are often my only option, especially since the service center is not open on weekends. I also felt pressured into adding an engine cleaner service that I do not recall being previously recommended. Additionally, I usually receive a free car wash sticker on my receipt but did not this time and had to ask for it. I will say the woman at the front is always welcoming and helpful, which I appreciate. I hope future visits return to the positive experience I’m used to. More

John was great. Very helpful and friendly and responsive to take care for our needs. Very helpful and friendly and responsive to take care for our needs. More

Valerie was exceptionally patient, and went way above and beyond to make sure that I had the exact vehicle that I wanted. The finance office was a no-threat experience as well...no pressure tactics here! beyond to make sure that I had the exact vehicle that I wanted. The finance office was a no-threat experience as well...no pressure tactics here! More

Valerie was excellent. She was very patient with us and she was very patient with our kids. She took her time and did a great job. She was very patient with us and she was very patient with our kids. She took her time and did a great job. More

Had a great experience love the new truck would definitely recommend if your looking for a new vehicle definitely recommend if your looking for a new vehicle More

Service experience was great from start to end. Brock was exceptional. The video of the inspection was helpful and awesome. Brock was exceptional. The video of the inspection was helpful and awesome. More