Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Auffenberg Chrysler Dodge Jeep Ram
Shiloh, IL
319 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 319 reviews
June 30, 2026
Everyone there is great. I always say they aren't the reason your vehicle needs maintenance. However they are the reason it's still running. Just be nice to them. I always say they aren't the reason your vehicle needs maintenance. However they are the reason it's still running. Just be nice to them. More
by Regent90
Verified CustomerEmployees Worked With
Alexander Fitch
June 26, 2026
The service team is top-notch, and very helpful. They got me in exactly on time, and ensured that all of my needs were met. The waiting area is comfortable, and features charging stations with work They got me in exactly on time, and ensured that all of my needs were met. The waiting area is comfortable, and features charging stations with work areas, as well as relaxing seating and a large TV. The offer coffee and water while you wait. More
by Greg Horine
Employees Worked With
Brock Hill
June 26, 2026
I had my oil changed last month and when I got it back my antifreeze cap was gone. I had my transmission fluid changed couldn't get an answer about my GAP. I paid my car off.So I don't know antifreeze cap was gone. I had my transmission fluid changed couldn't get an answer about my GAP. I paid my car off.So I don't know More
by STEVEPF44
Employees Worked With
Unknown
June 25, 2026
Everyone here was very helpful in my decision for a new vehicle. from the receptionist who greeted us, to the finance department, The whole team was great. They gave me a great deal and lower interest rate vehicle. from the receptionist who greeted us, to the finance department, The whole team was great. They gave me a great deal and lower interest rate than my credit union would give AND its still through my credit union! I will definitely give them my business again. More
by POKERMNKY
Employees Worked With
Nancy(sales) and Joseph(finance)
June 25, 2026
The service department provided top notch service and hospitality. The service agent kept me informed and ensured I received to appropriate service for my Toyota vehicle. hospitality. The service agent kept me informed and ensured I received to appropriate service for my Toyota vehicle. More
by GEORGE.ABELON
Employees Worked With
Brock
June 24, 2026
Rachel is awesome! Please tell her Wil says so. She was very professional and very helpful and to make it even better. My bill was zero dollars. She did offer me a lot Please tell her Wil says so. She was very professional and very helpful and to make it even better. My bill was zero dollars. She did offer me a lot of other work that my car needed but I declined. So she’s a great sales person. More
by WILHORTON
Employees Worked With
Rachel
June 21, 2026
The Service team at Auffenburg Chrysler Jeep Dodge Ram is rivaled only by the Sales and Finance team. Great customer care and attention to what is needed. Thank you and see you again! rivaled only by the Sales and Finance team. Great customer care and attention to what is needed. Thank you and see you again! More
by Mikes513
Employees Worked With
Will
