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Auffenberg Chrysler Dodge Jeep Ram

Shiloh, IL

Overview
Reviews
4.5
334 Reviews
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1108 Auffenberg Avenue

Shiloh, IL

62269

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Showing 334 reviews

September 06, 2026

transmission problem took 875 dollars to tell me my transmission was bad did i get ripped off More

by gm4chev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee
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August 27, 2026

Don’t understand the mindset of an appt but making people wait 3-4 days before even looking at the vehicle. No updates you have to call or message to understand what’s going on. To have my truck 3 days witho More

by leespears39
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rachel
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August 26, 2026

Alexander was extremely helpful and always prompt and professional. His level of customer service is fantastic More

by justin.haltmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
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August 25, 2026

Brock was very friendly and helpful. He gave me status updates as I waited for my truck. More

by jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Hill
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August 10, 2026

You agree on a payment limit and they when it comes to finance they add more stuff they recommend and the original payment is higher. More

by KIMMYD_99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie
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August 05, 2026

Rachel was very helpful and knowledgeable on my jeep. I really do appreciate her thank you Rachel for everything. More

by EBONYSADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
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August 01, 2026

Great place. They handle all my car needs and fixed the problems that I needed fixed. More

by FRANKLINDENIETRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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July 31, 2026

Always friendly. Got me in in a timely manner and took care of the problem quickly. More

by justin.haltmar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Finch
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July 25, 2026

This company needs new ownership, with different standards of making sure customers are taken care of. There shop rates are 165 dollars an hour more than any other Jeep and dodge dealership around. More

by NOAHCHAND08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brock
Print
July 20, 2026

Brock was wonderful! We would definitely go back for all our truck needs. Great team and communication. More

by ebakiotten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock
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