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Auffenberg Chrysler Dodge Jeep Ram

Shiloh, IL

4.5
307 Reviews
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1108 Auffenberg Avenue

Shiloh, IL

62269

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Showing 307 reviews

June 16, 2026

Thorough. Attentive to my needs. Prompt. Quan and Rachel did great at making sure I was taken care of. More

by MIRALBA.FC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel, Quan
June 16, 2026

It was a very good experience. I brought my van in for a recall fix. More

by attymarty
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Can't remember
June 13, 2026

The dealership lowballs on trade ins and refuses to budge then has used vehicles marked way over book value, and again they refuse to budge. The only reason I come back is for one salesman who has been our g More

by JASONWALLACE72
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
No
Employees Worked With
Brendan Carillo, Justin Fieldheim
June 12, 2026

I needed an oil change and a new auxiliary battery, and we like to keep our vehicle maintained by the same company which is why we always go to Auffenberg. They have the records for our vehicle and are abl More

by CYCLEMANIAC76
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Alex Fitch
June 11, 2026

Great customer service. Kept me updated on the status of my vehicle and let me know when it was ready for pickup. More

by weusubu
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Forgot
June 10, 2026

Very helpful and knowledgeable. Made the process for easy, will be going back when I’m ready for something else More

by DJBIGDOON
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Quan, Sly, David, Ellie
June 09, 2026

Working out a deal with Auffenberg was quick and easy. Jaleen was a pleasure to work with. More

by JAMIEDS
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jaleen
June 09, 2026

Helpful check in. Timely service. Informative video. Overall, highly recommended service with easy online appointments. More

by mwashin779
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
No names
June 09, 2026

Fast, efficient for oil change, Alex (pretty sure that was the service advisor) was amazing! More

by KEFRENCH01
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Alex
June 08, 2026

Great experience from start to finish. Quan listened to what I wanted and what I didn’t want and took me right to the Jeep Wrangler I wanted. Everyone I came in contact with was friendly, More

by LORIBRASWELL113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan, Willie, David
Jun 08, 2026 -

Auffenberg Chrysler Dodge Jeep Ram responded

Glad to hear we did a great job for you. So happy you picked Auffenberg CDJR Shiloh in the Auffenberg Automall I64- Exit 16

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