Auffenberg Chrysler Dodge Jeep Ram
Shiloh, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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I brought my older model Jeep in to be serviced and learned it was in need of some extensive repairs. I’m thankful for a great inspection performed by the mechanic who discovered a serious concern. I learned it was in need of some extensive repairs. I’m thankful for a great inspection performed by the mechanic who discovered a serious concern. I was also very impressed with my service advisor, Rachel. She made my experience very easy and painless. Rachel kept me informed, gave me thorough explanations, and talked to me like I really mattered. Her customer service skills are topnotch. So if you want to be treated like you’re more than just a number ask for Rachel. More
Excellent and timely service as usual. All employees were extremely accommodating, pleasant and provided above and beyond attention to detail and services. All employees were extremely accommodating, pleasant and provided above and beyond attention to detail and services. More
When I showed up team was ready to go and had my checked in within 5 mins. Team let me know along the way the status of the vehicle was ready on time. Everyone was friendly and helpful! in within 5 mins. Team let me know along the way the status of the vehicle was ready on time. Everyone was friendly and helpful! More
Cost 875 dollars to find out my transmission is bad what a ripoff then they wanted 9,500 dollars to fix it if i get it fixed there they wave 875 dollar like i said what a ripoff a ripoff then they wanted 9,500 dollars to fix it if i get it fixed there they wave 875 dollar like i said what a ripoff More
Wonderful service! Knowledgeable, friendly, and reasonably priced. And they went out of their way to make things right for us. We will be back! Knowledgeable, friendly, and reasonably priced. And they went out of their way to make things right for us. We will be back! More
Don’t understand the mindset of an appt but making people wait 3-4 days before even looking at the vehicle. No updates you have to call or message to understand what’s going on. To have my truck 3 days witho wait 3-4 days before even looking at the vehicle. No updates you have to call or message to understand what’s going on. To have my truck 3 days without even running a diagnostic report insane. Called another ram dealership right in and began working. Think you guys need to stop trying to get so many people in work appts on time. More
