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Auffenberg Chrysler Dodge Jeep Ram

Shiloh, IL

4.4
122 Reviews
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1108 Auffenberg Avenue

Shiloh, IL

62269

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Showing 122 reviews

November 19, 2025

No complaints everything went good customer service was great thanks for the service that was provided More

by RJAYBRIDGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do remember
November 16, 2025

Very professional and courteous staff. Always show real concern for meeting my needs. Always give good video updates on progress and concerns. More

by labedlab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock Hill
November 16, 2025

Willie provided great customer service to my husband and I. Willie attended to us quickly and gave us the bottom line every step of the way. His approach to customer service allowed us to trust we were ge More

by MONEE1014
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Willie
November 15, 2025

Dealership accused me of being a thief and claim to have reported vehicle as being stolen. More

by EZG2CU
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David
November 15, 2025

Not being completely transparent, when customers are making purchases, feeling to provide information. Also having mechanics to cater to you as a form of manipulation, disregarding that there really is More

by DADAJIWESTON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brandon lead sales associate
November 14, 2025

Had an appointment for an oil change. Service was on time and my wait was not extensive. More

by RWBIDWELLJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Gebken, Dave Greenwalt
November 13, 2025

The service department is awesome and well run. Ms Ashley is always on top of everything. More

by SCOMPTON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
November 12, 2025

Ashley was fantastic as always, she greeted me with a smile and was very professional and met all expectations!!! More

by steeda10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
November 12, 2025

Alex in the service department was very helpful, we were kept updated on progress, and were very satisfied with the service department. More

by tflinn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
November 12, 2025

Jeep always takes good care of me. Ashley, my service attendant, is the best! She makes me feel like I am her favorite customer! More

by garcia.kat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Mansker and the young man who answered the phone were very helpful
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