Auffenberg Chrysler Dodge Jeep Ram

The dealership handled everything i needed in a timely manner. Very easy to work with manner. Very easy to work with More

The service was great and the technician Ashley took care of me when I needed a loaner of me when I needed a loaner More

Ashley outstandingservice. Informed updated throughouttheentire process, checked onmeoften. professionalism attention great asset, trulyappreciated her excellentcustomerservice Informed updated throughouttheentire process, checked onmeoften. professionalism attention great asset, trulyappreciated her excellentcustomerservice. More

Service was excellent. Ashley kept us informed of the problem and was extremely helpful. Would definitely recommend their service department. Ashley kept us informed of the problem and was extremely helpful. Would definitely recommend their service department. More

A 1130 appointment to change 2 lightbulbs, had to call at 5 pm and car was just going in for service. I had to call next day to see if it was done. at 5 pm and car was just going in for service. I had to call next day to see if it was done. More

Had an appointment for oil change and tire rotation and the service was completed in a very timely manner. the service was completed in a very timely manner. More

Everyone there is easy to talk to and work with. Just talk to them like they are people and remember they didn't break it but they are there to help fix it. Just talk to them like they are people and remember they didn't break it but they are there to help fix it. More

No issues, oil changes always completed and service techs answer any questions I may have answer any questions I may have More

Auffenberg Jeep service is awesome. Brock my service writer is highly knowledgeable and friendly. Always gives me top knotch service. Brock my service writer is highly knowledgeable and friendly. Always gives me top knotch service. More

When I scheduled our service the individual who took all our information (call center) told me the tires we ordered two weeks prior to our appt would be ready when we dropped off the vehicle. I also asked f our information (call center) told me the tires we ordered two weeks prior to our appt would be ready when we dropped off the vehicle. I also asked for specific investigation of a tire/bearing/hub issue to be investigated during my appt call. When I dropped off the vehicle and called the service rep, the tires were not ordered and the person who could investigate the issues we're having with a rattle in our tire/hub could not perform the service for several days. The lack of tires delayed our service by an extra day and we couldn't get the issue with our wheel fixed. Everything else was fine, but there needs to be far better expectation management. If I needed to pre-purchase the tires to insure delivery, they should've told me that important bit of information because I was ready to pre-pay if needed. Brock Hill was fantastic and appreciated the text updates. More