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Auffenberg Chrysler Dodge Jeep Ram

Shiloh, IL

Overview
Reviews
4.5
339 Reviews
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1108 Auffenberg Avenue

Shiloh, IL

62269

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Showing 339 reviews

June 09, 2026

Helpful check in. Timely service. Informative video. Overall, highly recommended service with easy online appointments. More

by mwashin779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No names
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June 09, 2026

Fast, efficient for oil change, Alex (pretty sure that was the service advisor) was amazing! More

by KEFRENCH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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June 08, 2026

Great experience from start to finish. Quan listened to what I wanted and what I didn’t want and took me right to the Jeep Wrangler I wanted. Everyone I came in contact with was friendly, More

by LORIBRASWELL113
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quan, Willie, David
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Jun 08, 2026 -

Auffenberg Chrysler Dodge Jeep Ram responded

Glad to hear we did a great job for you. So happy you picked Auffenberg CDJR Shiloh in the Auffenberg Automall I64- Exit 16

June 06, 2026

Fast,reliable, friendly,I don't have a single complaint about getting my maintenance needs met. More

by BRIANNAMODGLIN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Jun 08, 2026 -

Auffenberg Chrysler Dodge Jeep Ram responded

We are so glad we could be of service to you at Auffenberg CDJR Shiloh. See you soon!

June 06, 2026

Alex & the crew did a great job of working with me to replace my MGU in my Ram 1500. Any further maintenance on my vehicles I’ll drive extra to get it serviced at Affenberg! More

by fzehawk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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June 06, 2026

The guys at Auffenberg are very professional answered all my questions , highly recommend checking them out, top notch More

by wilkinsf765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
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June 04, 2026

They have great service and my appointment right on time and they were very knowledgeable and let me know if I need anything done to my car More

by patrick_14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
done have a name
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June 03, 2026

The service representative was very professional and accommodating for my drop in service request. Excellent customer service. More

by jpitassi1954
Recommend Dealer
Yes
Employees Worked With
Female service representative?
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June 01, 2026

Brock was very polite and prompt. Brock provided updates throughout the service visit and was very professional. More

by TODDMONICA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock
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June 01, 2026

Ellie was fantastic! The finance manager was also very helpful and offered us all the ends and outs. More

by allbiz52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ellie and Finance manager
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