Auffenberg Chrysler Dodge Jeep Ram

Ellie Barham was great. Finance Manager Joe needs training on how to present extended warranty info in clear and concise way. He also needs learn to move on when customer ha Finance Manager Joe needs training on how to present extended warranty info in clear and concise way. He also needs learn to move on when customer has clearly stated not interested. Lastly, he needs to quit saying "awesome" after every sentence. More

Terrible communication! Appointment on Wednesday and they didn’t look at the car until the following Monday. Said the diagnostic fee would be waived if an issue was found. N Appointment on Wednesday and they didn’t look at the car until the following Monday. Said the diagnostic fee would be waived if an issue was found. Not true. Never answered the phone. We spent so much time following up. This was an awful and deceitful experience. More

Excellent Service from Vallerie and the team at Auffenburg Chrysler Dodge Jeep Ram. Very easy process. Auffenburg Chrysler Dodge Jeep Ram. Very easy process. More

Salesperson was great. Price was fair. Process was chaotic for a sale that was already pre-approved. Ceramic treatment was not applied correctly or it would have required a Price was fair. Process was chaotic for a sale that was already pre-approved. Ceramic treatment was not applied correctly or it would have required a 12-24 hour cure with the vehicle kept indoors or covered. Only stayed because of Jacob F., the salesperson. Also pressure from staff to give a 10 on the survey was ridiculous. I won’t be back, except to say hello to Jacob. . More

Easy to make your appointment! Pleasant greeting upon arrival. A short wait time. Answered my questions. Pleasant greeting upon arrival. A short wait time. Answered my questions. More

All employees were very Knowledgeable, pleasant, quick, accommodating, welcoming, and patient. It was a great experience! accommodating, welcoming, and patient. It was a great experience! More

One of the best dealerships I’ve ever went to. Helpful, fast, and willing to help find the perfect vehicle for me! Helpful, fast, and willing to help find the perfect vehicle for me! More

Auffenberg has been amazing to work with over the past 5 vehicles we have chosen to get. Never been disappointed and John Hollenkamp has never let us down. vehicles we have chosen to get. Never been disappointed and John Hollenkamp has never let us down. More

Absolutely fantastic. Everyone was very kind and helpful. Will definitely recommend to family and friends. Everyone was very kind and helpful. Will definitely recommend to family and friends. More

Literally the worst dealership for maintenance. My user manual was taken out of my vehicle and they acted as if I was the problem for bringing it up because I previously complained when an employee My user manual was taken out of my vehicle and they acted as if I was the problem for bringing it up because I previously complained when an employee took my kids to a vending machine and gave me his card telling me to call him so he could take me out. More