Auffenberg Ford Belleville

Went into Auffenberg Ford South (Belleville location) to test drive some Broncos. Charlie Kohler and his assistant Alexis did a great job with explaining features and whatnot of the models. We worked out a test drive some Broncos. Charlie Kohler and his assistant Alexis did a great job with explaining features and whatnot of the models. We worked out a great deal and walked away with a new Bronco and a good trade in value for our old vehicle. This is the second time we have purchased from Charlie and will continue to come back to him. More

Scott,Brian,Kyle was extremely helpful and made the car buying experience so easy and made it hassle free. I will definitely be returning for my next vehicle. Keep up the good work guys buying experience so easy and made it hassle free. I will definitely be returning for my next vehicle. Keep up the good work guys More

Great truck. Great deal. Very satisfied with whole transaction. Alexus was great to deal with. Go see Alexus if you are looking for a new car or truck, to get a g Great deal. Very satisfied with whole transaction. Alexus was great to deal with. Go see Alexus if you are looking for a new car or truck, to get a great deal! More

Service was prompt, professional and courteous. Everything was explained well and went smoothly. Would recommend Everything was explained well and went smoothly. Would recommend More

We worked with Charlie Kohler and he was an amazing salesman. We drove away in a beautiful Ford Edge Titanium edition and love it! salesman. We drove away in a beautiful Ford Edge Titanium edition and love it! More

I can’t believe anybody would complain about this operation. I was received very courteously and treated with respect and dignity, and enjoyed my purchase. operation. I was received very courteously and treated with respect and dignity, and enjoyed my purchase. More

Communication was awful. I called 15 times for updates and received no call back. I made Aufenberg wait on payment as long as it took them to return calls I called 15 times for updates and received no call back. I made Aufenberg wait on payment as long as it took them to return calls More

I bought a truck at Auffenberg Ford, but encountered unprofessional service, unauthorized charges, and recurring issues. unprofessional service, unauthorized charges, and recurring issues. More

Very disappointed in my purchase not very good service after the sale was told they would fix a few bad spots on the car when I picked it up they had just touched it up with a little paint it looked terri after the sale was told they would fix a few bad spots on the car when I picked it up they had just touched it up with a little paint it looked terrible More

Found a 2015 Kia soul at Econo Corner. Had a check engine light, problem was an engine defect. They demanded I pay for the car BEFORE they would fix it, but assured me that if for some rea Had a check engine light, problem was an engine defect. They demanded I pay for the car BEFORE they would fix it, but assured me that if for some reason it couldn’t be fixed, they’d refund my money. I paid for it, in cash, on Friday night. Monday afternoon salesman assures me the engine repair is 100% covered by Kia. Tuesday afternoon the Auffenberg Kia service department tells me the engine will need to be replaced and the manufacturer will not cover it under warranty. I call Econo Corner two find out if that’s really true and get my refund if it is. Sales manager says yes, I will have to pay $4600 over and above the $7200. I already paid if I want the car I say I want my refund.. sales manager calls me back the next day trying to talk me into paying $2500 and they will cover the rest of the engine. I say no, I just want my refund. So I was a manager calls me the day after that to ask if I will pay just $1000 extra and they’ll cover the rest. Again, I demand my refund. I did eventually get my money refunded. I feel that the entire transaction was shady and that the Econo Corner staff were deceptive in their dealings with me. It makes no sense that a new engine cost $4600, but somehow they could put a new engine in, only have me pay $1000 of that, and still make a profit selling me the car. That made me feel that they were just continuing to try to trick me. Will never do business with Econo Corner or the Offenburg dealerships again. More