Auffenberg Ford Belleville

They helped me find the exact car that I wanted! My prefect little ecosport. Jonathan Spearman and Sly Martin helped me out so much. James was an amazing finance manager. I will definitely send my frie prefect little ecosport. Jonathan Spearman and Sly Martin helped me out so much. James was an amazing finance manager. I will definitely send my friends to work with these great folks. More

We bought a new F150 and the experience was wonderful. The staff were very professional, helpful and warm.. Highly recommend them! This is our second purchase from them. The staff were very professional, helpful and warm.. Highly recommend them! This is our second purchase from them. More

Awesome car sales guy! He was very professional, no hidden anything. Made this experience has painless as possible. Will definitely be back in the future. hidden anything. Made this experience has painless as possible. Will definitely be back in the future. More

Loved the customer service he was a awesome person that worked with me to get a car. He will definetely be recommended for next time I purchase a vehicle. worked with me to get a car. He will definetely be recommended for next time I purchase a vehicle. More

Worse after sales service on parts owed not installed on truck.Still waiting a month for correct tailgate to be installed.More excuses everytime I checked.Sounds like they don't have time to install correct truck.Still waiting a month for correct tailgate to be installed.More excuses everytime I checked.Sounds like they don't have time to install correct tailgate.Had time to sell me truck though. Wanted me to take tailgate half done and come back later to finish it,I said no,wanted it completely done before installing.Salesman just passed on info he got.Salesman ok. More

I'm on my 3rd vehicle through this dealer. Jerome, my salesman this time around, was great! Good selection and fair prices. Recommended dealer if you are in the market for a new or used vehicle. salesman this time around, was great! Good selection and fair prices. Recommended dealer if you are in the market for a new or used vehicle. More

The salesman was terrible I had a salesman named Jerome 2 years ago I should have stuck with him but unfortunately he was off today I had a salesman named Martinez long story s I had a salesman named Jerome 2 years ago I should have stuck with him but unfortunately he was off today I had a salesman named Martinez long story short he was terrible More

Horrible and dishonest dealership!!!! Worst dealership I've ever been to. Dishonest, and confrontational. Everyone is just trying to stick their hand in your pocket and get a dollar. Slimy Worst dealership I've ever been to. Dishonest, and confrontational. Everyone is just trying to stick their hand in your pocket and get a dollar. Slimy place, stay away!!!!! dishonest sales representative scott hart. absolutely the worst dealership ever! scott hart is the sales representative i dealt with, do not deal with him. he will do anything to convince you that he is helping you and that the dealership was in the wrong, not him. and then after the sale is closed he will not honor his word. ***do not do business here.***** came across country to purchase a $48k truck with just over 2k miles and was lied to about the condition. when i arrived i was told that they would not fix any of the problems and i can pay for my own flight home. after 8 hours at the dealership the manager finally agreed to repair the damages and gave me a slip for a we-owe saying they would mail me the parts. they have given me excuse after excuse, the parts are back ordered, the owner hasnt sent the key fob in. anything to get out of doing what they are supposed to do. after all of this they told me they could not give me a temporary tag, i would have to get a hotel and stay until the next day if i wanted a tag. (of course they did not offer to pay for that even though the reason they could not provide the tag was the dealerships fault) ended up driving 12 hours with no tags. do not do business you will regret it! dishonest, scam! More

Buyers beware My daughter bought a 2017 focus , it kept dying on her .They have a recall on this car for this problem. She takes it to Auffenburg in Belleville to g My daughter bought a 2017 focus , it kept dying on her .They have a recall on this car for this problem. She takes it to Auffenburg in Belleville to get it fixed , they have it less than a day and says it's fixed . She gets it back and on the way to work it does the same thing . She called them and they told her the recall parts were fixed and it would cost her 135.00 to diagnose the problem. Needless to say she was pissed so she called Ford and got a case number , that changed Auffenburgs whole attitude. Come to find out all they did was reset the computer the first time and did not replace the parts that were supposed to be replaced do to the recall . More

Stay away The sales guys are sneaky and gang up on you and do not believe anything they tell you so don't buy a car from them you will regret it The sales guys are sneaky and gang up on you and do not believe anything they tell you so don't buy a car from them you will regret it More