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Auffenberg Ford Belleville

Belleville, IL

4.0
198 Reviews

901 South Illinois St.

Belleville, IL

62220

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Showing 198 reviews

October 07, 2018

Bait and switch warning!!! Advertised on facebook and on their website completely inaccurate and out right lies. Drove 45 min to see a.car after confirming the fea More

by Gn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Darrin and manager
October 06, 2018

Sneaky I spoke to Jake on a Monday night about purchasing an inexpensive car for my daughter on the Econo lot. We were in a hurry because my daughter was onl More

by Veryannoyed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jake
September 08, 2018

Did not honer auff ford manufacture warrenty. I looked up the warrenty for my 2014 ford escape.it said it would cover me up to 36000 miles. I had 32000? Miles when dave told me that the rod axel w More

by Dgmehrer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave
September 07, 2018

Used truck rip off Found a 2008 used ford f 150 4x4 off road at this dealerships used car lot! odometer reading was 68000 miles truck was in like new condition. Was assu More

by Termanator-5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny Lato
July 30, 2018

Bad Experience-Wish that i would’ve read these reviews first Initially, the buying experience was ok. I went with a family member to the dealership since it was my first time buying a car. After finding a car t More

by Mw0329
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jerome West; Will Pagan; Shaun McCarty
June 06, 2018

Recall parts for a Mustang Was able to get my airbag recall installed on my Mustang at Jack Schmitt in Collinsville. Afuufenberg could or would not order the part!!!! I have n More

by Lisar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Blow
March 28, 2018

Could be improved Dane is an awesome sales rep! He is super nice and helpful. He is the face of the service and always makes me happy for choosing Auffenberg Ford in Be More

by shartymarty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dane, Josh W
January 02, 2017

False Advertising Drove 40 miles to dealer to see an advertised car that was "sold last night" - although I scheduled the visit for a Tues morning and got no fewer than More

by Unhappy Customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
No idea but made one initial call there and have heard from no fewer than 8 different people.
December 03, 2016

Lemon and Disrespectful Manager On March 5, 2016 I purchased a 2010 Chevy Equinox from Auffenberg Ford in Belleville, IL. A week having the vehicle, I noticed that the vehicle makes More

by Ignored77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sly Martin, Mike Murphy and Jeff Haynes
November 22, 2016

STAY AWAY FROM AUFFENBERG!/Incompetent service dept. I bought a used car at the auffenberg in Belleville, il. on 10/30/16. they say they do a 120 point inspection..well, i'm driving down the road a week More

by william1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
charlie kohler
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