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Auffenberg Ford Belleville

Belleville, IL

4.0
198 Reviews

901 South Illinois St.

Belleville, IL

62220

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Showing 198 reviews

July 06, 2023

The attendant was very cordial and helpful. The service was very timely. I would recommend them. More

by Cxglenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schley Martin
June 07, 2023

Travis Johnson is the absolute BEST service advisor at Belleville Auffenberg. Great customer service skills and super sweet!!! Always explains the work that was performed on my vehicle. More

by dmerrill0820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schley Martin
May 24, 2023

Scam. Don't buy a warranty because they won't honor it. Maybe the other brother sells better cars, but Mike's places are horrible!!! & they try to scam wom More

by AuffenbergIsAScam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Miller, Travis, Tim Clark
May 01, 2023

Easy to schedule a service appointment. Service department was efficient and fast. Personnel were helpful and pleasant. More

by Judy-duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Yates
April 17, 2023

After the sale communication/service isn’t good. Salesperson left right before the time I was to pick up my vehicle. I asked for her to call me, she didn’t. Not sure when she emailed me she was bein More

by Teresa_clark63teresa clark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexus Miller
April 13, 2023

JEROME WEST did a great job getting my deal done love my new truck! Thank you More

by mattlyons18
Recommend Dealer
Yes
Employees Worked With
JEROME WEST
April 06, 2023

Absolutely Great! ! Completed their task before the estimate!!! Very professional!!!! The service manager kept me informed and I felt they really excelled! More

by lgins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 04, 2023

Always professional and friendly. The associates go above ans beyond no matter the reason for your visit. More

by Aeshaffer247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Kohler
April 01, 2023

My family and I scheduled a test drive on a 2015 Ford Fusion, we drove an hour and a half to test drive the vehicle. Once we arrived at 10:36am, we were greeted by a salesman, he looked us up and went to More

by braxstynsmom8516
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Schley Martin
March 24, 2023

Up front about what service is recommended and needed. They don’t pressure you to do anything you don’t want to. More

by Bmvalerius
Recommend Dealer
Yes
Employees Worked With
Service , Schley Martin
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