Auffenberg Kia

This dealership is one of the best! !! Always so helpful!!! Answers all concerns about your vehicle !! Always so helpful!!! Answers all concerns about your vehicle More

Always full, excellent and friendly service! 10 years now I've been dealing with the folks at Auffenberg and not once have I encountered an issue. 10 years now I've been dealing with the folks at Auffenberg and not once have I encountered an issue. More

My service experience this week exceeded expectations. The service was quick and thorough, and the staff was friendly. I would recommend service at this location! The service was quick and thorough, and the staff was friendly. I would recommend service at this location! More

The service was friendly and timely. The work was done as promised and work was successful. The work was done as promised and work was successful. More

Everyone was great they helped me get through the process of getting a new car of getting a new car More

Sales Consultant: Joshua – Insulting "Goodwill" Offer for a Two-Time Buyer I am writing this review to express my extreme frustration with the sales management and communication standards at Auffenberg. I w a Two-Time Buyer I am writing this review to express my extreme frustration with the sales management and communication standards at Auffenberg. I worked with Joshua on the purchase of a pre-owned vehicle. Because I am a repeat customer who has done business with this group before, I expected a standard level of professional courtesy. After my mechanic flagged a bad alternator and a failing battery during my 7-day return trial, I contacted Joshua to see if the management team would cooperate to fix these electrical items. They ducked my messages until the final day of my return window, only to reply with a script stating the car worked fine while it sat on their lot. As a "goodwill gesture," they offered to sell me a battery at cost—completely ignoring the failing alternator that would actually strand my family. Dealerships complain about a lack of buyer loyalty, but when a two-time customer hands you a direct opportunity to maintain a relationship, trying to sell them more parts instead of standing behind a vehicle's basic safety is a terrible business practice. I will be taking my vehicle service and all future family vehicle acquisitions to competing local dealerships. More

Everyone was so great to work with. I walked away with exactly what I wanted ! Thank you I walked away with exactly what I wanted ! Thank you More

It was just an oil change and it was fine took no time at all all More

Salesman was able to locate desired car in timely manner. Was a smoth process from start to finish Was a smoth process from start to finish More

Always a pleasant time waiting at the dealership and the service department always keep me updated during my service time there. Thanks again! service department always keep me updated during my service time there. Thanks again! More