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Auffenberg Kia

Shiloh, IL

4.8
436 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 436 reviews

June 09, 2026

Always a breeze getting service done at this dealership! Everyone is so nice every visit! More

by MACKENZIE.KH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2026

Great customer service ours 2nd car through them treated us every single time diffently go back More

by C_HECHT218
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Merrifield, Joshua
June 07, 2026

This is our 3rd Telluride purchase from Auffenberg KIA. We have purchased all three from the same salesman, Yemi. He is very easy to work with and extremely knowledgeable concerning the vehicles. More

by MBTERRY165
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yemi
June 07, 2026

Easy to schedule appointments. Fast prompt professional services. Never try to upsell. I highly recommend Auffenberg Kia. Doug Koch in service is phenomenal. More

by MARBLEMAN23293
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
June 06, 2026

Brad was great, as are all of the service center representatives I've dealt with. More

by STEVE.REEFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
June 06, 2026

Friendly knowledgeable caring people. Kept me updated on my appointment with an inspection video. Explained everything in detail More

by JULIE.GABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
June 06, 2026

Dealership made deal hassle-free. Received fair trade-in offer on trade-in vehicle. Will recommend dealership to friends and family. More

by NEATO9611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2026

Felt like I wasnt treated well and very rude customer service and will not purchase a car here again More

by KALIYNLUEKER16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brendan Carrillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2026

Should be allowed more time too test drive the car. Having a carfax available is great to see. More

by ZEPH4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember working with names. (Leah)
June 03, 2026

The staff is friendly, helpful and fast. I really like my new shiny red ink pen, too. More

by MOMKOZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
1
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