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Auffenberg Kia

Shiloh, IL

4.7
190 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 190 reviews

November 07, 2025

Truly enjoyed working with William in the sales dept. Very knowledgeable and was patient with explaining features of the sorento. Brad in the service dept goes above and beyond to help with any service i More

by WILDBIL777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
November 05, 2025

Went for first oil change, which was complimentary. Service was prompt and quick. Waiting room is comfortable. I have a maintenance plan so I'll be back. More

by JAMEACHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Blunt
November 04, 2025

The service department at Auffenberg Kia made the oil change process quick and easy. Will definitely use them again! More

by JNEWGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige
November 04, 2025

Brad was helpful and informative. He even sat in the car with me to go over the car's features. Thank you. I got a text in under 2 hrs that the car was ready. ( I was not waiting More

by KRAMERCA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 03, 2025

Had a great experience,Marcus was a wonderful salesman. He found the exact car I needed and fast! More

by FLATTRACK83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus Costa
November 03, 2025

While the ultimate news wasn't great, the staff was courteous, professional and expedient. They explained the situation in a concise manner. More

by NICHOLASBELOKON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Wilde
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Summers
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2025

I had a great experience with Kia they had good service. thank you for everything More

by MWAUGH01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2025

Excellent service overall. Good communication, friendly and knowledgeable staff. Highly recommend and will continue to use. More

by ADFAVELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Doug and Paige
October 31, 2025

Very pleasant experience. All the staff were very personable and friendly. All my questions and concerns were addressed. More

by ALBERS1995
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Maxwell
October 30, 2025

Every time I come in for routine maintenance or unexpected issues they always go above and beyond for me. I would never trust my car anywhere else. I cannot recommend this location enough! Very hel More

by heidishramek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug and Paige
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