Auffenberg Kia
Shiloh, IL
Filter Reviews by Keyword
By Type
Showing 190 reviews
Truly enjoyed working with William in the sales dept. Very knowledgeable and was patient with explaining features of the sorento. Brad in the service dept goes above and beyond to help with any service i Very knowledgeable and was patient with explaining features of the sorento. Brad in the service dept goes above and beyond to help with any service issues. He is a true asset to the Auffenberg team. Also Tim Clark who is manager over all of Auffenberg service is the reason we are on our 7th vehicle from Auffenberg. When push comes to shove he is the man to go to. As far as I'm concerned he is Auffenberg!!!!!! Thanks, Bill More
Went for first oil change, which was complimentary. Service was prompt and quick. Waiting room is comfortable. I have a maintenance plan so I'll be back. Service was prompt and quick. Waiting room is comfortable. I have a maintenance plan so I'll be back. More
Brad was helpful and informative. He even sat in the car with me to go over the car's features. Thank you. I got a text in under 2 hrs that the car was ready. ( I was not waiting He even sat in the car with me to go over the car's features. Thank you. I got a text in under 2 hrs that the car was ready. ( I was not waiting in the dealership but had gotten a ride home. ) More
While the ultimate news wasn't great, the staff was courteous, professional and expedient. They explained the situation in a concise manner. courteous, professional and expedient. They explained the situation in a concise manner. More
I had a great experience with Kia they had good service. thank you for everything thank you for everything More
Every time I come in for routine maintenance or unexpected issues they always go above and beyond for me. I would never trust my car anywhere else. I cannot recommend this location enough! Very hel unexpected issues they always go above and beyond for me. I would never trust my car anywhere else. I cannot recommend this location enough! Very helpful and knowledgeable. More

