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Auffenberg Kia

Shiloh, IL

4.8
472 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 472 reviews

September 22, 2026

Very professional from start to finish. Took me in immediately upon arrival and promptly completed the work. Competitive pricing, and no upselling. Even threw in a free car wash. More

by jrbax2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2026

They are always so helpful and answering any concerns that I may have. They let you know step by step how it’s going More

by Dalhaus.kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug
September 11, 2026

I love the service department very nice and friendly 😊 I would recommend to my friends More

by TARAHAYWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
September 10, 2026

Easy to make an appointment. I waited and it was very fast service. Joe Tilk kept me informed as soon as my car was ready. More

by SCHANUEL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Tilk
September 10, 2026

Service Dept. treats us like family , Joe always takes care of all our needs ...Thanks HYFS More

by JBITTLE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Tilk
September 06, 2026

Work was done in a timely manner and my extra service request was taken care of More

by SJBOCK_74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Tilk
September 04, 2026

Came in for routine maintenance, had unexpected work needing to be completed, they exceeded my expectations of resolution More

by RODRIGUEZ.HOLLIE
Recommend Dealer
Yes
Employees Worked With
Paige and Michael
August 26, 2026

Work was done well company employees with whom I dealt were kind and helpful. Thanks More

by OKWD206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2026

This dealership is one of the best! !! Always so helpful!!! Answers all concerns about your vehicle More

by Dalhaus.kay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug (service department)
August 11, 2026

Always full, excellent and friendly service! 10 years now I've been dealing with the folks at Auffenberg and not once have I encountered an issue. More

by pgbaum2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch, Joe Tilk
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