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Auffenberg Kia

Shiloh, IL

4.7
220 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 220 reviews

September 26, 2025

The service department is top notch. Everyone is so kind. They check to see if you need anything make sure you are ok. Shout out to Joe Tilk. He is so kind & makes sure everything is don More

by MCDANIEL1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department. Joe Tilk. Amazing. So kind & respectful.
September 25, 2025

Great response, kept us very informed. Very pleased. Really enjoy working with the entire staff. More

by RJ4692001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
September 23, 2025

I have went to this dealer for service about 3-4 times now and every time I have had Joe. He is an amazing person to work with and is always so professional and quick with his responses. I will continue t More

by REGANFRAUENFELDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Tilk
September 21, 2025

Justin was very helpful and made me feel like a customer. It was pleasure dealing with him. More

by kshalloan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
September 21, 2025

Great service and personnel. Very professional and no pressure to use their financing. Will recommend to others. More

by amsreed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Maxwell
September 20, 2025

Service was quick and efficient. Had bought the prepaid maintenance plan and am very happy with it. More

by MMALOY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
September 20, 2025

Brad and Paige did a great job communicating and follow through. Service excellent job as the car runs like a champ! More

by JSCHULTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Carrillo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 19, 2025

Service was thorough and everything was explained in great detail. Quality of service is great! More

by MORPHEUS197719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Weinhaus
September 19, 2025

Service was prompt and timely. Personnel were friendly. It was a good experience. That’s why I keep coming back. More

by PMLMUNIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doing Koch
September 19, 2025

The Auffenberg Kia service department has always been a great experience. Friendly customer service Quiet, comfortable, waiting area More

by KARRIEM.OLIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige and Doug
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