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Auffenberg Kia

Shiloh, IL

4.7
313 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 313 reviews

November 21, 2025

Doug and the team always do a great job. The videos are a great way to know what is happening More

by KENTANDJOLENE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
November 20, 2025

Thank you very much for the service. I will definitely come back and visit you again. More

by NBAUMAN70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Page
November 20, 2025

I was provided an amazing experience. Ten out of ten, plus! I highly recommend Auffenberg. More

by troi0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Westenberger
November 20, 2025

Top notch service, top notch staff, and clean and welcoming atmosphere. I would absolutely tell my friends More

by tony.martin0210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tami Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2025

Quick and love the video walk through with tech explaining what he did and recommends More

by WILLSMATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
November 20, 2025

Brad provided awesome customer service and the technicians were quick and efficient with servicing the vehicle! The entire experience was awesome! More

by JOSEPH.C.RICHIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Gillan
November 19, 2025

Doug K. did a great job of keeping me informed about my sensor repair and explaining the issue. I was really impressed by the video walk through of the issue More

by JOHN T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
November 19, 2025

Very good front facing customer service. Would highly recommend for anyone's next vehicle purchase. Awesome dealership! More

by ROWILSON1971
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Horatio Williams
November 18, 2025

I had a great experience buying a new Kia Carnival EX Hybrid. Showed me what I was looking for. No high pressure sales from either Eric or Blake in finance. Great experience, highly recommend. More

by MARBLEMAN23293
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Westenburger
November 18, 2025

I expected good service and got it. Thank you for the great service. Will continue to come to Aufenberg for service for my Kia Soul. More

by BETTLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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