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Auffenberg Kia

Shiloh, IL

4.8
472 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 472 reviews

April 22, 2026

Purchased 4 new tires for install and 4 wheel alignment. Very satisfied with overall experience, however, minor scratches and grease residue were noted on wheel hub caps. More

by walkerc
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
April 22, 2026

Auffenberg Kia is extremely clean with employees who are very knowledgeable, friendly, courteous, and honest! More

by YANN.ABIGAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige
April 21, 2026

Everyone was very nice and helpful! I would definitely come back in the near future when I am ready to purchase another vehicle More

by BRANDYJ82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Young
April 21, 2026

I love my new car. I could deal with less haggling over pricing and trade-in value. More

by RN_MOM80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seirra
April 20, 2026

No hassle, great to negotiate with. Very friendly!! Smooth process from start to finish. Knowledgeable staff. More

by A.SAINT1440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 18, 2026

I was treated very well when I was there. Salesman was very helpful in making my purchase seem less. More

by DTOWN2517
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tami Wilde, Brandy Summers
April 17, 2026

The service department at Auffenberg Kia is great. They are very friendly and have great communication before, during and after your service appointment. More

by BESTMANDJS
Recommend Dealer
Yes
Employees Worked With
Yemi
April 16, 2026

All required recall items were addressed by the Auffenberg Kia service department in an acceptable manner. More

by MEGAMANPRIME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Gillen
April 14, 2026

It was the most memorable experience we have ever had car shopping. Everybody was very professional. They stayed 2 hours past closing to help us finish the deal. Leah took all of the stuff out of our old car More

by CHUCKKINKELAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah
April 14, 2026

Mark was amazing and Josh and Cameron were extremely helpful. The entire process was efficient, fast and easy. I will recommend to others. More

by TSTRONG3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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