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Auffenberg Kia
Shiloh, IL
440 Reviews
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Showing 440 reviews
Verified Customer
May 24, 2026
Eric was very nice and courteous. This was our fourth purchase of a KIA! 2 in Belleville, 1 in Ofallon and now this one in Shiloh, staff and auto body are always very nice as well. No This was our fourth purchase of a KIA! 2 in Belleville, 1 in Ofallon and now this one in Shiloh, staff and auto body are always very nice as well. No pressure when we were looking, liked that. Not a fan of the insurance spiel but then who is. Going back to learn more about our car from Eric, visual picture is better than reading a book guide, which we have already used. More
by DAVID2831
Employees Worked With
May 23, 2026
Communication reference what was fixed or what needed to be fix , how much things cost did not match up with what was verbally said than what was written on my report. Everything was inconsistent. I'm not be fix , how much things cost did not match up with what was verbally said than what was written on my report. Everything was inconsistent. I'm not sure if all my spark plugs were changed or not. The report said nothing needed but also say I purchased 4 spark plugs. I called back up there after reading report thoroughly and expressed my concerns about what was said verbally versus what was on the report. Douglas was nice and explained to me about the new tech who worked on my car and wrote the report. The inconsistency made me very uncomfortable and not trust the integrity of KIA. I'm in the process of purchasing another vehicle but it definitely will not be a KIA. Today is the firs day I actually drove my car so time will tell if they actually changed out all the parts that I paid for. More
by rhemadanceministry
Employees Worked With
Douglas was nice
May 20, 2026
I was a first time car buyer and Ciara made my time at the dealership very easy. Didn’t try to push me into anything really listened and advised in a way I needed and was very informative. the dealership very easy. Didn’t try to push me into anything really listened and advised in a way I needed and was very informative. More
by JENNINGS1297
Employees Worked With
Ciara Hampton
May 20, 2026
Leah was very pleasant, knowledgeable and super easy and fun to work with. We had a long wait between deciding to purchase and actually signing paperwork due to another customers financing thing up Wes but fun to work with. We had a long wait between deciding to purchase and actually signing paperwork due to another customers financing thing up Wes but we got to chat off and on with Leah and it was a very low key experience. Maybe because it was after hours at that point but no one seemed to mind. Overall an excellent experience. More
by KEVINANDJULIE87
Employees Worked With
Leah Young and Wes (finance)
May 19, 2026
Buying a car has never been so easy and fun! Yemi is the best salesman! Wes the finance guy has such a humor and actually made all that paperwork fun! Yemi is the best salesman! Wes the finance guy has such a humor and actually made all that paperwork fun! More
by BABYAMY5
Employees Worked With
Yemi and Wes
May 19, 2026
I can see why this dealership is so busy. The price I saw is what I got, and they off plenty of add-ons but are completely optional. Great experience. The price I saw is what I got, and they off plenty of add-ons but are completely optional. Great experience. More
by DOM.JOHNSON1775
Employees Worked With
Alejandra
