Auffenberg Kia
Shiloh, IL
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I had a fantastic experience at the dealership from start to finish. The staff, especially Brad, are friendly, knowledgeable, and genuinely focused on helping rather than pressuring me. They took the time to to finish. The staff, especially Brad, are friendly, knowledgeable, and genuinely focused on helping rather than pressuring me. They took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. I drove away feeling confident in my decision and truly valued as a customer. More
Super great team that works there. Friendly fast and easy to work with when needing help. Friendly fast and easy to work with when needing help. More
Staff was friendly and knowledgeable. . I assume the work was completed as directed.. Good summary printout. . I assume the work was completed as directed.. Good summary printout. More
The staff was professional, efficient and friendly. They communicated well about my car and the recommendations . They communicated well about my car and the recommendations . More
Very knowledgeable. They go above and beyond helpful and consistent and courtest will definitely be back. Thank you yemi and james They go above and beyond helpful and consistent and courtest will definitely be back. Thank you yemi and james More
I had an outstanding experience buying a new KIA K5 from Auffenberg KIA. We live 160 miles away and needed to trade our Chevy Malibu in so we needed to work out a deal over the phone with pictures. I talk Auffenberg KIA. We live 160 miles away and needed to trade our Chevy Malibu in so we needed to work out a deal over the phone with pictures. I talked to 3 other remote dealers and Auffenberg offered the best trade and seemed determined to earn my business. We had a deal sheet worked out before we ever left for the dealership. When we arrived, there were no surprises. The deal was just as discussed. The whole dealership experience was outstanding. Their dealership and showroom are VERY impressive - one of the nicest I have ever seen. If you are looking for a new KIA or in the market for a nice used vehicle you should DEFINITELY talk to Auffenberg KIA, and be sure to ask for Justin or Eric, or just walk in. Everyone there was extremely nice and courteous and not pushy whatsoever. I would DEFINITELY buy from them again! More

