Auffenberg Kia
Shiloh, IL
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I called to schedule appointment and was scheduled promptly. Work was completed in a timely manner. Was given a car wash ticket to top the experience off. Thank you. promptly. Work was completed in a timely manner. Was given a car wash ticket to top the experience off. Thank you. More
The dealership was very professional. Chairs was very comfortable. Nice that they had coffee. Thanks Chairs was very comfortable. Nice that they had coffee. Thanks More
We had a wonderful experience. Everyone was very friendly and said they would love to have our business and thanked us for it when we bought. Highly recommended! Everyone was very friendly and said they would love to have our business and thanked us for it when we bought. Highly recommended! More
The service dept replaced my KIA motor on a warranty repair. They didnt install the exhaust flex tube correctly. They tried to stick with a $932 repair bill for their mistake. Im done with this dealer. repair. They didnt install the exhaust flex tube correctly. They tried to stick with a $932 repair bill for their mistake. Im done with this dealer. More
If you want to be without a vehicle for months and be told lies about a half xxx job, take it on in to the service department. told lies about a half xxx job, take it on in to the service department. More
Everything went smoothly and as expected. Only complaint is I didn’t receive a carwash barcode like I have for previous service visits. Only complaint is I didn’t receive a carwash barcode like I have for previous service visits. More
Excellent Service. Paige was very friendly and helpful and greeted me right away as I walked in and got me in even when I was a little late to my appointment time. Serv Paige was very friendly and helpful and greeted me right away as I walked in and got me in even when I was a little late to my appointment time. Service was quick.Thank you!! More
My car was taken to service at my appointment time. Everything was explained when I dropped the car off. I received a video of the car inspection letting me know the car was in top working order. The s Everything was explained when I dropped the car off. I received a video of the car inspection letting me know the car was in top working order. The service writer let me know when the car was complete. Another excellent service experience. More

