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Auffenberg Kia

Shiloh, IL

4.7
313 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 313 reviews

January 24, 2026

I had a fantastic experience at the dealership from start to finish. The staff, especially Brad, are friendly, knowledgeable, and genuinely focused on helping rather than pressuring me. They took the time to More

by Eugene Jalbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I didn’t work with Sales or Admin
January 24, 2026

Super great team that works there. Friendly fast and easy to work with when needing help. More

by APRUITT617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 24, 2026

Great service. Bradford was friendly and professional. Quick turnaround for a busy day. I highly recommend. More

by BABA1951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford
January 23, 2026

Staff was friendly and knowledgeable. . I assume the work was completed as directed.. Good summary printout. More

by KINKADE78
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad (& others I don't remember names of) in Service department
January 22, 2026

The staff was professional, efficient and friendly. They communicated well about my car and the recommendations . More

by SUSANLJONES52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2026

Joe Tilk took care of an urgent need to have my car battery replaced. Thank you Joe for squeezing me in on a very busy day. More

by NEDDROLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Tilk
January 21, 2026

Excellent service at Auffenberg Kia! I would never go anywhere else to get my car serviced! More

by rwiggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
January 21, 2026

The Service Team is awesome! !! Very good at explaining exactly what they’re going to do and I’m always satisfied. More

by TERRIANGARNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Murphy
January 18, 2026

Very knowledgeable. They go above and beyond helpful and consistent and courtest will definitely be back. Thank you yemi and james More

by CRICKMANN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yemi
January 18, 2026

I had an outstanding experience buying a new KIA K5 from Auffenberg KIA. We live 160 miles away and needed to trade our Chevy Malibu in so we needed to work out a deal over the phone with pictures. I talk More

by bgoodrid
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Hopson
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