Auffenberg Kia
Shiloh, IL
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This dealership is always on point with everything they do. From purchasing the last two vehicles we own from Auffenburg to getting great customer service every time we go. do. From purchasing the last two vehicles we own from Auffenburg to getting great customer service every time we go. More
Tim took a lot of extra time with me from sales. Overall, the staff was courteous and kind throughout the process and very respectful. I appreciate that everyone gave me their card and made me feel Overall, the staff was courteous and kind throughout the process and very respectful. I appreciate that everyone gave me their card and made me feel like I could contact them. More
Excellent service needs. Friendly staff and overall very welcoming dealership. Always know how to satisfy the customer Friendly staff and overall very welcoming dealership. Always know how to satisfy the customer More
The service department is amazing! ! Joe always knows his stuff and has great customer service!! ! Joe always knows his stuff and has great customer service!! More
I worked with Brad and Joe from the service department and both were amazing to work with. My car was serviced in the amount of time they said it would take. and both were amazing to work with. My car was serviced in the amount of time they said it would take. More
Got my oil changed and my tires rotated before going on a road trip. Service performed was fine, as usual. My appointment was scheduled for 11:45 am, was not out of there until 1:30 pm. The appointment to road trip. Service performed was fine, as usual. My appointment was scheduled for 11:45 am, was not out of there until 1:30 pm. The appointment took longer than anticipated, which was disappointing. Nobody mentioned anything to me on why it was taking so long, until I reached out via text to the service advisor. More
The staff was kind and efficient. The car was kept clean. Did a great job The car was kept clean. Did a great job More

