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Auffenberg Kia

Shiloh, IL

4.7
190 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 190 reviews

September 30, 2025

Whenever I take my Kia K5 in for a service, the service reps are always very friendly and helpful. More

by Foxduud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Gillen
September 30, 2025

This dealership is always on point with everything they do. From purchasing the last two vehicles we own from Auffenburg to getting great customer service every time we go. More

by JLOWE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige
September 29, 2025

Tim took a lot of extra time with me from sales. Overall, the staff was courteous and kind throughout the process and very respectful. I appreciate that everyone gave me their card and made me feel More

by DRJGIDDENSRN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim, Troi Moreis, Raynelle
September 28, 2025

Excellent service and call back. Brad was helpful in every way. Very fast service was grwat More

by ranlair
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiwi
September 27, 2025

Excellent service needs. Friendly staff and overall very welcoming dealership. Always know how to satisfy the customer More

by KOONTZY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2025

The service department is amazing! ! Joe always knows his stuff and has great customer service!! More

by Steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2025

I worked with Brad and Joe from the service department and both were amazing to work with. My car was serviced in the amount of time they said it would take. More

by EKOCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
September 26, 2025

Got my oil changed and my tires rotated before going on a road trip. Service performed was fine, as usual. My appointment was scheduled for 11:45 am, was not out of there until 1:30 pm. The appointment to More

by CBUETT08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't know the names
September 26, 2025

I have worked with Doug and Joe and both were amazing to work with. Kept me up to date on progress of my car. More

by VKREMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug and Joe Tilk
September 26, 2025

The staff was kind and efficient. The car was kept clean. Did a great job More

by BLUESGIRL25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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