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Auffenberg Kia

Shiloh, IL

4.8
401 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 401 reviews

April 03, 2026

Brad was great with explaining the brakes and tire tread measurements. Noone has ever taken the time to explain these measurements. Loved the diagram also. In the last two years I have been 100 percent sati More

by RDHCINDY1923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Gillen
April 03, 2026

Everyone we had contact with answered all questions about buying this particular vehicle. Financing was explained thoroughly. More

by CHERYL8634
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandra
April 01, 2026

Brad took care of me earlier on in the day with my old sorento. And then Marissa made buying a new one super easy!!! More

by ADALYNNANDREA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marissa and Brad - not sure on last names.
April 01, 2026

Everyone was very helpful and friendly. Leah did an amazing job providing me all the information and making my buying experience wonderful! I will send friends and family to her in the fu More

by HWINTERS50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leah Young
March 30, 2026

Josua was an amazing sales person. He provided me with the best experience I’ve had at a dealership. The process was long but Josua was helpful throughout the whole time More

by SCHUTZBACH1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josua Merrifield
March 28, 2026

From scheduling to completion, we received very good customer service. Joe was very helpful and professional More

by MSEILEEN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Tilk
March 28, 2026

I was pleased with the service I received at Auffenberg Kia when I went on Thursday . More

by walber.rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2026

Great customer service with comprehensive review with Bradford Gillen and team in service department. Quick car service along with comprehensive car inspection. Thank you!! More

by TBUCHANAN.1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Gillen
March 27, 2026

I had mechanical issues with a car I had just bought. They repaired it quickly and kept me updated throughout. The service guy (Brad) even helped me figure out all the settings on the dash when I left. A More

by GOFAULK28
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad in service is not on your list but he was awesome. Give that guy a raise!
March 27, 2026

I had a great experience at this dealership. The sales member Justin was thorough and helpful when it came to finding the exact car I wanted. More

by KATI.M.ABBOTT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin hopson
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