
Auffenberg Kia
Shiloh, IL
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Very courteous and very punctual as always. Enjoy having work done at the dealership. Joe and Doug are always helpful. And I’m very appreciative. Enjoy having work done at the dealership. Joe and Doug are always helpful. And I’m very appreciative. More
Historically haven't had great experiences with service. This past time it took almost 2 hours when we had an appointment and all. Doesn't seem like it should take so long for oil change and tire rotation. This past time it took almost 2 hours when we had an appointment and all. Doesn't seem like it should take so long for oil change and tire rotation. More
They did a great job. Very patient with us looking for all the new vehicles that are available. Very patient with us looking for all the new vehicles that are available. More
you changed the motor in the car, and refused to tell me what you were doing. Even after I asked about 5 times. I was told over and over again. We are going to take care of this. Don’t worry. As I was being what you were doing. Even after I asked about 5 times. I was told over and over again. We are going to take care of this. Don’t worry. As I was being ushered out of the building. You tried to make me purchase a car. So you could get your motor back in my opinion. I will never do business with you again. I’ll make sure to tell people how I was treated. More
Shortage was taken in for oil change and tire rotation. Customer reps are always very friendly and helpful. Work performed inn around 35-40 minutes. Checked for any recalls also while there. Exceptional se Customer reps are always very friendly and helpful. Work performed inn around 35-40 minutes. Checked for any recalls also while there. Exceptional service each and every time I visit Kia. Thanks for the great customer care ! More
Service was friendly and timely. Waiting area is clean with plenty of workspace. Services were performed to satisfaction and technicians gave us a heads up on other services that wil Waiting area is clean with plenty of workspace. Services were performed to satisfaction and technicians gave us a heads up on other services that will be needed soon. More