Auffenberg Kia

We showed up ready to purchase a new Kia Carnival. We had a set budget and had researched what our current vehicle was worth. After being helped quickly and test driving several options, our decisio We had a set budget and had researched what our current vehicle was worth. After being helped quickly and test driving several options, our decision making process was quick and easy. Unfortunately, the negotiation and financing portion took us more than 4 hours start to finish. The overall process was still positive, but the amount of time it took was excessive. More

Extremely happy with how well we were received at the store. People not even associated with our purchase were actively making sure we were taken care of. Shout out to Alejandra and Rae! store. People not even associated with our purchase were actively making sure we were taken care of. Shout out to Alejandra and Rae! More

Good service the wait is not long explain what's going on and if they find something that needs service let you know and cost of additional eork and if they find something that needs service let you know and cost of additional eork More

Mark goes above and beyond customer service. I will definitely recommend this dealer to my friends. I will definitely recommend this dealer to my friends. More

Friendly, accurate,& efficient Mechanic fulfills the obligation Service desk is accurate though a little slow obligation Service desk is accurate though a little slow More

I had a damaged tired and showed up without an appointment, they were able to get me in and change my tire and I was able to get going safely. appointment, they were able to get me in and change my tire and I was able to get going safely. More

Fast and friendly service, never try to get you to buy unnecessary items, and is very convenient! unnecessary items, and is very convenient! More

Everything was performed as expected and completed in a good amount of time. Even my voluntary recalls were taken care of. good amount of time. Even my voluntary recalls were taken care of. More

My daughter and I had a great experience! ! Marissa, Steve and Blake took very good care of us!!! The customer service was top of the line. We did not feel pressured to make any decisions. I w ! Marissa, Steve and Blake took very good care of us!!! The customer service was top of the line. We did not feel pressured to make any decisions. I would definitely recommend Auffenberg Kia in Shiloh! More

We had a great experience, and Cameron Blunt was a very helpful and friendly sales associate! We are very pleased with our Kia Sportage Hybrid. helpful and friendly sales associate! We are very pleased with our Kia Sportage Hybrid. More