Auffenberg Kia

It was great. Everything went by quick and easy. My salesperson was knowledgeable and was able to answer all my questions. Everything went by quick and easy. My salesperson was knowledgeable and was able to answer all my questions. More

I was running a little late due to a family issue. Called to let them know and they said we will be able to get it done. When I arrived they treated me with kindness and understanding. Excellent tea Called to let them know and they said we will be able to get it done. When I arrived they treated me with kindness and understanding. Excellent team. Thank you More

Brad and the team were helpful and kind and the work was done well and explained clearly done well and explained clearly More

Everyone that I interacted with (Ciara, James, and Cameron) were professional, knowledgeable, and knowledgeable in their areas! Cameron) were professional, knowledgeable, and knowledgeable in their areas! More

They were amazing and thoroughly explaned everything to me! I also appreciated the video tha was sent to show me my break pads! me! I also appreciated the video tha was sent to show me my break pads! More

People were super pushy trying to up the price and adding extra crap I didn't want or need. Told them no more than once and took over two hours to buy my car because they kept bringing more salesmen to try a extra crap I didn't want or need. Told them no more than once and took over two hours to buy my car because they kept bringing more salesmen to try and coerce me into more expensive add ons. More

Excellent service! I can’t say enough about how helpful and wonderful the service department is at Kia. Absolutely wonderful. I can’t say enough about how helpful and wonderful the service department is at Kia. Absolutely wonderful. More

I have never had a bad experience. Always willing to answer your questions. Very respectful Always willing to answer your questions. Very respectful More

Negative - the push by finance to add warranty cost. I gave max payment for my budget. This was observed. Finance pushed for extra warranty cost of almost $300 more than my max payment. 🤷🏻‍♀️🤷🏻‍♀️. I gave max payment for my budget. This was observed. Finance pushed for extra warranty cost of almost $300 more than my max payment. 🤷🏻‍♀️🤷🏻‍♀️. If you know that someone can’t pay more than a certain amount why waste their time with this pitch? I was told the ceramic coating was “included in the price” by my saleswoman. Got to paper signing and found out it wasn’t🤷🏻‍♀️🤷🏻‍♀️. I feel this should have been given to me since I was told my sales that it was. False information that went into my decision to lease the auto. More

Justin did an amazing job helping me find my car and staying within my budget ! I’ll be sure to recommend to friends and family staying within my budget ! I’ll be sure to recommend to friends and family More