Auffenberg Kia
Shiloh, IL
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Technician was friendly and helpful. Complete service was done in a very short time. All in all a great experience. Complete service was done in a very short time. All in all a great experience. More
Quick and easy experience. Got in and sat immediately. The salesman Eric seemed he cared for the customer. Only complaint is when we declined an extra package that added 10k to Got in and sat immediately. The salesman Eric seemed he cared for the customer. Only complaint is when we declined an extra package that added 10k to our price they brought in a man from management. We told them we are set in this price and are not moving from it, yet they continued to push disregarding what the customer wanted. If i wasn’t in dire need for the vehicle that would’ve caused me to go to a different dealership. But in the end it was quick and we were out in 2 hours. I would buy from them again. More
They worked hard to find why my check engine light was intermittently flashing and eventually worked with my extended warranty to get it replaced at no cost to me. Excellent customer service and communica intermittently flashing and eventually worked with my extended warranty to get it replaced at no cost to me. Excellent customer service and communication. More
Hands down this was the best car purchase experience ever! My salesman Eric was so helpful and kind. Also, the financial team was awesome too. Thank you Auffenburg Kia team! May you all have a blessed C ever! My salesman Eric was so helpful and kind. Also, the financial team was awesome too. Thank you Auffenburg Kia team! May you all have a blessed Christmas 🎄 More

