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Auffenberg Kia

Shiloh, IL

4.8
401 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 401 reviews

March 19, 2026

Service personnel were very accommodating, and repaired the tailgate promptly, will continue bringing my minivan any time I need service. great service More

by RDUARTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tami Wilde
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2026

Quick. I may have only waited an hour or so in the lobby for my car. More

by MONICAKING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch
March 18, 2026

Joe was great. He had me in and out quickly. The mechanic did a thorough check. Very satisfied More

by BRANDYACDOTY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Tilk
March 17, 2026

The service team is the best. I would recommend them to all my friends and family. Brad is my all time go to person. Keep up the good work Kia. More

by CRSMITH611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad and Doug usually help me when I come in.
March 14, 2026

I got the vehicle that I wanted! Yemi was very helpful. I am definitely a happy customer More

by FOXBIRDY29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yemi
March 13, 2026

The folks at Auffenburg Kia were extremely friendly, helpful and knowledgeable. My wife and I were interested in purchasing a mid-size SUV but didn't know which one. Our sales person Marissa was amazing More

by AHUTSON04
Recommend Dealer
Yes
Employees Worked With
Marissa Welch
March 13, 2026

Brad and the team at Auffenberg are exceptional at explaining the issues with my car. I love the video of the inspection too. More

by RDHCINDY1923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
March 13, 2026

Everyone was friendly and helpful. Got a great deal and wouldn't hesitate to buy another vehicle here! More

by GOFAULK28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes from finance and Alejandra
March 12, 2026

We were helped right away. We were not pressured. They helped us find what we were looking for and showed us different options. The whole experience was relaxed and they made i More

by COURTNEY.SIKORSKI16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Morris
March 10, 2026

Always nice and considerate of their customers. Explains issues clearly and effectively and give all options for solutions More

by Mtm1595
Recommend Dealer
Yes
Employees Worked With
Doug koch
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