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Auffenberg Kia

Shiloh, IL

4.7
364 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 364 reviews

February 11, 2026

Doug and Paige both absolutely crushed the customer service experience. They were able to help get Kia to honor their warranty and rush parts that were “indefinitely back ordered”. Pure magic! Very gra More

by ANDREW.HUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Koch and Paige Weinhaus
February 11, 2026

Great customer service. Kind reliable and educated on the cars they sell. Took the time to show us everything we had questions about More

by Schwarzbreanne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2026

The professionalism of the service department was over the top. Most impressive was the communication with me!! More

by JSCHULTE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Guillen
February 07, 2026

Service department is very helpful. Brad Gillon is always able to assist and answer our questions. More

by SUSIE_CRASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Gillen
February 07, 2026

The workers are very nice and transparent. They always keep me updated and are efficient More

by JKLAKE11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
February 05, 2026

Joshua Merrifield was great with helping my son buy his first car. Exceptional sales person More

by FLASH15BIAGI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Merrifield
February 04, 2026

Whenever I take my vehicle in to do have a service done there are no issues and the service techs are very helpful. More

by Foxduud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paige Weinhaus
February 03, 2026

Joe Tilk was informative and very friendly and the service was done in a timely manner. Joe is an asset to the dealership. More

by KH2117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Tilk
February 02, 2026

Joe always takes perfect care of my visit and all my questions are answered on point! Thanks again Joe More

by HERRERAJR.GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandy Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 02, 2026

Very friendly and personable staff who were realistic about finances while still being helpful and flexible. Overall great experience! More

by jessg0146
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raynayle Harmon, 5 stars
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