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Auffenberg Kia

Shiloh, IL

4.7
457 Reviews
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1155 Berg Blvd

Shiloh, IL

62269

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Showing 457 reviews

April 24, 2026

fast and pleasant. I was and am very happy with everything. that is all I have to say. More

by REGLEROY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
April 24, 2026

Outstanding customer service, from in check to pick up. Stayed out in front and kept me informed! Joe is the best!!! He does it all! More

by JLWICINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
April 23, 2026

Timely manner in which service was done. Service advisor very helpful and great customer service. More

by 1961hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
April 23, 2026

The feedback from the technician is very good. The video is helpful and I get my car back on the same day. More

by DDOT8272
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
April 23, 2026

We have been using and purchasing our vehicles from this dealership for the past 6 years and they continue to impress us. From our salesman to the service clerks and maintenance crew that works on our vehic More

by SRHODES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradford Gillen, Yemi Makenjuola,
April 22, 2026

Purchased 4 new tires for install and 4 wheel alignment. Very satisfied with overall experience, however, minor scratches and grease residue were noted on wheel hub caps. More

by walkerc
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service department
April 22, 2026

Auffenberg Kia is extremely clean with employees who are very knowledgeable, friendly, courteous, and honest! More

by YANN.ABIGAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paige
April 21, 2026

Everyone was very nice and helpful! I would definitely come back in the near future when I am ready to purchase another vehicle More

by BRANDYJ82
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leah Young
April 21, 2026

I love my new car. I could deal with less haggling over pricing and trade-in value. More

by RN_MOM80
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seirra
April 20, 2026

No hassle, great to negotiate with. Very friendly!! Smooth process from start to finish. Knowledgeable staff. More

by A.SAINT1440
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Catlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Galloway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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