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Auffenberg Nissan

Shiloh, IL

Overview
Employees
Reviews
4.6
555 Reviews
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1130 Auffenberg Avenue

Shiloh, IL

62269

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Showing 555 reviews

July 03, 2026

Professional, courteous, clean, and convenient hours. I did a drop off and picked up my car that evening well after the car was ready. Fantastic service - oil and transmission fluid changed. More

by MARKANDREWS3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muriel Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2026 -

Auffenberg Nissan responded

"Thank you for your positive review! We are thrilled to hear that your experience with us was professional, courteous, and convenient. Our team works hard to provide top-notch service for our valued customers. We look forward to serving you again in the future!" #CustomerSatisfaction #CarMaintenance

June 27, 2026

Clean waiting area. The service desk staff were kind and very efficient. Snacks and water available as per usual. More

by k.winter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Only work with the servicing department
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Aug 24, 2026 -

Auffenberg Nissan responded

Thank you for the positive feedback! We take pride in providing a clean and comfortable waiting area for our customers. Our staff strives to be efficient and accommodating. We're glad you enjoyed our complimentary snacks and water. We look forward to serving you again soon! #happycustomer #excellentcustomerservice

June 26, 2026

I had a great experience buying my new Kicks Thomas Bell is a great salesman. I've already recommended your dealership to friends whom have expressed their interest in buying a car from you. More

by BRADYHANSON217
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Muriel Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Bell
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Jul 30, 2026 -

Auffenberg Nissan responded

Thank you for choosing us, we're thrilled to hear you had a great experience with Thomas! We appreciate your recommendation and look forward to helping your friends find their perfect car too. #HappyCustomers #SatisfiedCustomers #NewKicks #GreatSalesman.

June 25, 2026

Always quick service and appreciate the friendly environment. I often work from here and it’s very welcoming. More

by STUNKEL24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
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Jul 30, 2026 -

Auffenberg Nissan responded

Thank you for your kind words! We strive to create a welcoming and efficient environment for our customers. We are happy to have you as a regular and appreciate your support. See you soon!

June 24, 2026

Dave was fantastic and explained everything well. I was happy with the service as received. More

by JEREMYLANE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muriel Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Alvarez
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Jul 30, 2026 -

Auffenberg Nissan responded

Thank you for your positive feedback! We aim to provide excellent service and it's great to hear that Dave exceeded your expectations. We appreciate your business and look forward to serving you again in the future.

June 24, 2026

The lady behind the counter service was very helpful and they did a great job on my car More

by SHAREEFG193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muriel Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 30, 2026 -

Auffenberg Nissan responded

Thank you for the kind words! We are thrilled to hear that our team provided you with excellent service and that you are pleased with the results for your car. It's our pleasure to assist you with all your automotive needs. Come back anytime!

June 23, 2026

Another great and flawless experience. The service is always outstanding. I definitely will return. Auffenberg is the best! More

by Itaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Voss
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Jul 30, 2026 -

Auffenberg Nissan responded

Thrilled to hear that you had another fantastic experience with us! Our team is committed to providing outstanding service and we are honored to have earned your loyalty. Thank you for choosing Auffenberg!

June 22, 2026

My overall experience was excellent. From the time I entered until the end of the service. More

by ARUFFIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muriel Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 30, 2026 -

Auffenberg Nissan responded

Thank you for sharing your wonderful experience with us! We are thrilled to hear that you had an excellent time from start to finish. Our team works hard to ensure every customer has a positive experience. We look forward to serving you again soon.

June 21, 2026

My service agent is always very welcoming and knowledgeable. My Service time was fast as well. More

by Jackson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muriel Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 30, 2026 -

Auffenberg Nissan responded

Thank you for the positive feedback! We strive to provide excellent customer service and we're glad to hear that our service agent was welcoming and knowledgeable. We value your time and are happy to hear that your service was fast. We look forward to seeing you again soon! #CustomerSatisfaction #GreatService #FastService

June 21, 2026

Great dealership full of helpful and awesome employees. They will help you with whatever you need. More

by KUUGAKILLER1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muriel Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Jul 30, 2026 -

Auffenberg Nissan responded

Thank you for your kind words! Our team is dedicated to providing top-notch customer service and we're glad we could assist you. We can't wait to work with you again in the future. #CustomerSatisfaction #TeamEffort

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