Auffenberg Nissan
Shiloh, IL
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They do good work and keep prices reasonable. They do not push for unnecessary repairs. They do not push for unnecessary repairs. More
Everyone was very polite, friendly, and the service was fast. I would definitely. The front desk was very accommodating. fast. I would definitely. The front desk was very accommodating. More
Service was excellent. Everything was explained very well. Check out and review of services was detailed. Along with future needs on maintenance. Everything was explained very well. Check out and review of services was detailed. Along with future needs on maintenance. More
I just purchased my 2026 Nissan Rogue a few days ago and I am really enjoying my purchase! From the moment I pulled up, to the moment I drove off the lot I felt confident in the Auffenberg Nissan Team! I ju I am really enjoying my purchase! From the moment I pulled up, to the moment I drove off the lot I felt confident in the Auffenberg Nissan Team! I just graduated college and originally did go to just search, little did I know I would leave the lot with a car at a great deal. Alex did a great job at helping me decide on what I was looking for and he had a great attitude. When it came to numbers, I got a great deal and I loved how involved the whole team was in my process of purchasing a car for the first time. 10/10 would recommend! More
The Sales Consultant was very helpful and knowledgeable, and he tried to make our car buying experience as painless as possible. Would recommend Nissan USA provide a better explanation of the military ince and he tried to make our car buying experience as painless as possible. Would recommend Nissan USA provide a better explanation of the military incentive/rebate. On the Auffenberg Mazda website the Military Incentive/Rebate is very straight forward. I didn't rate the financing process because I utilized outside financing or the vehicle home delivery service However, Shawn was very pleasant to work with. More
Never really have a bad experience with any of the Auffenberg dealerships. The service department has taken care or me and my 2 vehicles for the past 5 years. Auffenberg dealerships. The service department has taken care or me and my 2 vehicles for the past 5 years. More
So a safety part was missing off of my new 2026 vehicle. I was told online to contact a manager. I called the store, who wouldn't give me a manager and I have yet to get a response from any manager. The fir I was told online to contact a manager. I called the store, who wouldn't give me a manager and I have yet to get a response from any manager. The first call, I was told they were busy. After this, they ghosted me. It took weeks and finally calling Nissan USA to get the missing part. I was very patient and polite about this at first, until I was told by the dealership that I should go buy the missing part from the store. This was after they said over the phone that they had the part. We still don't have the ability to pay the monthly loan payment online. I tried the app on two phones and the website on 3 computers. They're option was for me to pay the $3.50 processing fee for them to take my payment. Find a different company and dealership to deal with. If you choose to go here, plan to spend 6 hours here since the both times I bought a car here, they only had one finance person. More
