Dustin was awesome. I specifically started off my search by calling the sales manager to recommend a representative who was tech savvy and knew the product for which I was inquiring. He was the perfect match for me. He was patient, knowledgeable, enthusiastic, and professional. I felt comfortable asking questions and wasn't made to feel uncomfortable for asking any type of question. He was very thorough and didn't rush through the explanation of how the car functioned.. Mainly...he'd done his homework! A+ for understanding how the Murano worked and the differences between the 2018 and 2019 models.. First off, the sales manager (Brian) PERSONALLY came to discuss financing options. He recommended other options, but wasn't pushy and I truly felt he had my best interest at heart. Once an option was chosen, the rest was a piece of cake. Everything was explained in full detail and questions answered to my satisfaction..