Auffenberg Nissan - Service Center
Shiloh, IL
51 Reviews of Auffenberg Nissan - Service Center
The servie advisor always identifies important issues, works with the technical staff to assure that all is completed in a timely manner with maximum quality. She works cooperatively with me for take in works with the technical staff to assure that all is completed in a timely manner with maximum quality. She works cooperatively with me for take in time and pick-up time. More
Great service. Very detailed and on time. Experienced mechanics and thorough inspection. Easy communication and quick service. Very detailed and on time. Experienced mechanics and thorough inspection. Easy communication and quick service. More
Rep was pleasant and researched my needs for 100,000 mile checkup. We reviewed and discussed as car was always kept up spark plugs was main issue. Only windshield wipers were added upon inspection. Work comp checkup. We reviewed and discussed as car was always kept up spark plugs was main issue. Only windshield wipers were added upon inspection. Work completed within two hours. More
I am extremely disappointed in the service I received recently. I declined several items that I get done at another dealer or do myself. Today, I went to pull out and clean my air filter as it is a K&N a recently. I declined several items that I get done at another dealer or do myself. Today, I went to pull out and clean my air filter as it is a K&N and my filter is gone and a paper filter is now in its place. Additionally, one of the clips from the air filter box is missing. More
Great service every time we have one of our vehicles in the shop! We will be returning customers. the shop! We will be returning customers. More
I appreciate the kindness and attentiveness of my service advisor at Auffenberg Nissan. Additionally, communicating with service advisors through text is very convenient. advisor at Auffenberg Nissan. Additionally, communicating with service advisors through text is very convenient. More
Fast , Friendly, always helpful! ! Service Technicians are very good at what they do to keep me on the road safely Jeanine and Dave are always helpful ! Service Technicians are very good at what they do to keep me on the road safely Jeanine and Dave are always helpful More
Jeannine is a dream come true in the service department. I have observed and experienced her patience and perception with her 'more mature' clients. She always endures with a smile. The waiting area is wel I have observed and experienced her patience and perception with her 'more mature' clients. She always endures with a smile. The waiting area is well maintained and clean. Good job! More
Jeanne is the best customer service rep! !! She would be the reason I would buy a vehicle here again!! !! She would be the reason I would buy a vehicle here again!! More