Auffenberg Nissan - Service Center
Shiloh, IL
51 Reviews of Auffenberg Nissan - Service Center
Stopped by without a service appointment on a Friday afternoon. Joseph was able to have my vehicle looked at quickly. They diagnosed the battery issue and were even able to replace the serpentine belt afternoon. Joseph was able to have my vehicle looked at quickly. They diagnosed the battery issue and were even able to replace the serpentine belt which was unrelated to the original issue. Fair pricing for great service. More
I always come here because of Dakota and the other lady but not sure of her name. Joe was helpful as well when I dropped of my car but not sure of her name. Joe was helpful as well when I dropped of my car More
The dealership took excellent care of my Rogue Sport and Pathfinder. The staff was friendly, efficient, and had me in and out quickly. Excellent service—I highly recommend them! Pathfinder. The staff was friendly, efficient, and had me in and out quickly. Excellent service—I highly recommend them! More
The service representative Jeannine Johnston and service manager Dakota were very friendly and helpful. They explained all maintenance item pros and cons and did not pressure me to perform any service. Plu manager Dakota were very friendly and helpful. They explained all maintenance item pros and cons and did not pressure me to perform any service. Plus, the work performed was done faster than I expected. More
Great customer service, friendly staff. It was very clean and welcoming. Very helpful staff. I give 10 out of 10! It was very clean and welcoming. Very helpful staff. I give 10 out of 10! More
Sales person Ty O’Laughlin was good. Problems we had: paperwork process was way too long especially for a vehicle I paid cash for. The detail shop did not clean the interior Ty had to r Problems we had: paperwork process was way too long especially for a vehicle I paid cash for. The detail shop did not clean the interior Ty had to return the vehicle to have the interior cleaned when he returned he had to go back a third time to get the floor mats. I don’t know how they applied the interior ceramic protection without cleaning the interior first. Next day after taking the vehicle I realized the oil change is over due. Not only do I have to clean my vehicle, I have to get an oil change on a vehicle that I drove 20 miles More
Joseph Voss was very helpful in helping us to reach a decision to schedule service. We will be calling today to schedule the recommended repairs. decision to schedule service. We will be calling today to schedule the recommended repairs. More