Austin Subaru

I rarely purchase vehicles from dealers, only because I can't stand ... "the car you inquired about WAS here, but it just sold... since you're here, take a look at this." "This price is negotiable, what w can't stand ... "the car you inquired about WAS here, but it just sold... since you're here, take a look at this." "This price is negotiable, what would it take to put you in this car?" "Let me go talk to my manager, he's in a good mood today." Sales guy comes back with the offer written on a post it note, slides it face down across the desk.... "We have some money left in our advertising budget, we can get you a deal with that surplus." "Your payment will only be $250 per month for 6 years... add the maintenance package and you won't even notice the extra cost over 72 months... less than a few trips to Starbucks." "We have to charge you for the nitrogen in your tires, it's much better than air." I worked for a car dealer several years ago, quit after two weeks, the tactics were disgusting. Not saying they're all like that, but.... Austin Subaru is nothing like what you might expect from a stereotypical car dealer. I found a car that I really liked, and decided to give it a shot. Met with Steve Carter, no hassle, no pressure, I knew the price was fair when I walked in, he did even better than that, and everything was communicated up front, no hidden agendas. Paperwork was a breeze, vehicle was spotless when I teste drove, and they washed it again when I went back to buy it. Awesome dealership... comfortable, easy going place. Whole process from start to finish was so smooth, my faith was restored. At least here... I'll be returning when it's time to buy another. More

Excellent service! Great staff! Comfortable waiting room with beverages and snacks. My service advisor was warm and expedited my case due to extenuating circumstances I Great staff! Comfortable waiting room with beverages and snacks. My service advisor was warm and expedited my case due to extenuating circumstances I was experiencing. More

Bought my 5th Subaru from them. Awesome service, friendliness, professionalism etc. absolutely no complaints whatsoever Awesome service, friendliness, professionalism etc. absolutely no complaints whatsoever More

I would like to thanks Austin Subaru for their grate service. They help me to get my car and was a good experience to work with them service. They help me to get my car and was a good experience to work with them More

I recently purchased a used car for my 86-year-old mother and the experience was perfect. They treated us like family and took the time to get my mom comfortable with the new car and technologies. She is ext and the experience was perfect. They treated us like family and took the time to get my mom comfortable with the new car and technologies. She is extremely happy with the vehicle and I would highly recommend Austin Subaru to anyone looking for a new or used vehicle. Just great people. More

This was our second visit to Austin Subaru and like the first time, when we purchased my new Crosstrek, we were warmly greeted. We were there because one of my fog lights had gone out. It was on Halloween first time, when we purchased my new Crosstrek, we were warmly greeted. We were there because one of my fog lights had gone out. It was on Halloween and the dealership had a festive attitude with some employees dressed up for the occasion. While we were waiting for my car to be repaired, we had the opportunity to visit with one of the managers, Lucas, both Product and Credit Specialist, Fouad Kassem, and Daniel Elalouf. They came by to say hi and asked if we needed any assistance. It is nice knowing that you, the customer, are appreciated for purchasing a vehicle from them. More

Super helpful and friendly employees starting with initial tech when driving up to our wonderful service tech Jacob Mathew’s to the receptionist who ordered our lyft ride. Our concerns were addressse initial tech when driving up to our wonderful service tech Jacob Mathew’s to the receptionist who ordered our lyft ride. Our concerns were addresssed with professionalism I. A timely manner. Good communication throughout our experience. More