Austin Subaru

The whole service team went above and beyond to help us on short notice. We were driving through Austin on our way back home for another 1500 miles and had an sudden noise issue. They squeezed us in and f on short notice. We were driving through Austin on our way back home for another 1500 miles and had an sudden noise issue. They squeezed us in and found the issue and offered to repair it. Special thanks to Chris and the Service Manager, plus the young mechanic who found the issue. The lounge made us feel like being in a luxury resort. Awesome experience! Highly recommended! More

The sales representative sold us our 2023 Subaru. I was there on a service visit, but I wanted to see the new cars. I love my Subaru, but I fell in love with the 2026 model. They didn't have what I was there on a service visit, but I wanted to see the new cars. I love my Subaru, but I fell in love with the 2026 model. They didn't have what I wanted on the lot, or in the vicinity, so he helped me build what I did want. It was a great experience and I got a loyalty discount on top of the trade in, so I ended up walking out with a new car made to my specifications. It will arrive in a few months. More

The staff at Austin Subaru have always been professional and awesome to deal with. I bring my Subaru in for oil changes and maintenance and they have always been straight forward and accommodating. I like t and awesome to deal with. I bring my Subaru in for oil changes and maintenance and they have always been straight forward and accommodating. I like the laid back atmosphere and the coffee bar is a plus when I am waiting on service of my vehicle to be completed. More

I like the Austin Subaru because they are professional and friendly people and they have very good service and friendly people and they have very good service More

Great customer service from the sales associate and from the people who work in the service department the people who work in the service department More

Though we decided on an different make of vehicle, I can truthfully say working with Sean Knox's was easily the best experience my wife and I have ever had at a dealership. He made it very hard to go with t truthfully say working with Sean Knox's was easily the best experience my wife and I have ever had at a dealership. He made it very hard to go with the other make. He was very precise, clear and thorough when explaining every aspect of the Outback. Thank you Sean, it was a real pleasure!!! More

Travis Alexander did an excellent job making sure that my car was taken care of and kept me updated during the whole process. He is very polite and professional and I would definitely recommend him to anyone car was taken care of and kept me updated during the whole process. He is very polite and professional and I would definitely recommend him to anyone else that needs their Subaru taken care of. All of the staff I encountered were very friendly and accommodating and I really appreciated the complimentary rides to and from the dealership. More

Ariel at Subaru Austin was great! She was friendly, helpful, and easy to work with! Made the whole process super smooth! She was friendly, helpful, and easy to work with! Made the whole process super smooth! More

Excellent service, excellent staff. Shelby Childers was my Service Advisor and she was very attentive and took care of my specific issues. Always a pleasure to deal with Austin Subaru Shelby Childers was my Service Advisor and she was very attentive and took care of my specific issues. Always a pleasure to deal with Austin Subaru. Cheryl K. More

The staff was exceptionally friendly and attentive, focusing on my needs and concerns. Calvin, my salesman exhibited patience and grace while I asked numerous questions repeatedly before making my deci focusing on my needs and concerns. Calvin, my salesman exhibited patience and grace while I asked numerous questions repeatedly before making my decisions, He spent al lot of time helping me going over all the options and nuances of the cars. I was equally impressed by the cafe and waiting area available for their customers. It is a bright and cheerful place with a wide selection of drinks and snacks. This marks my second Subaru purchase in the past four months. I was involved in a horrific accident with my daughter; our vehicle was totaled, but we were able to walk away. Almost everyone involved—the tow truck driver, the estimator who assessed the car as totaled, and several others, including the paramedics —remarked that the only reason we survived was that we were in a Subaru. I highly recommend buying your Subaru from Austin Subaru for their outstanding customer service and to secure the best vehicle to ensure the safety of you and your family. More