Austin Subaru

Santiago rocks! Thank you taking care of VrÖÖm and getting him back to pre-accident! He now purrs! 😁 5 star customer service! Sorry it took this long to write a rev Thank you taking care of VrÖÖm and getting him back to pre-accident! He now purrs! 😁 5 star customer service! Sorry it took this long to write a review. I tried to do on the other link but it didn't work. Thank you Santiago for everything!! I couldn't find Cade on this site to leave a review. He was brilliant! Please tell him I said thank you and the Service Tech did an awesome job!! Thank you guys 🌟🌟🌟🌟🌟 More

I have been a Subaru customer for nearly 5 years and everytime I visit it is a good experience. I'm promptly checked in, the waiting area is comfortable and I'm able to work while I wait for my vehicle everytime I visit it is a good experience. I'm promptly checked in, the waiting area is comfortable and I'm able to work while I wait for my vehicle. The staff are always pleasant, polite and customer focused. More

Ben B. (Complete w awesome English accent) was a great on the sales floor. Answered all our questions. Plus I had contacted him earlier in the day to set a (Complete w awesome English accent) was a great on the sales floor. Answered all our questions. Plus I had contacted him earlier in the day to set an appt and he had all the cars I wanted to test drive ready to go! Plus all the paperwork printed for that broke down everything so I could easily compare specs and prices. Zero pressure. Oh and service concierge Shelby Rae THE CUTEST and kindest. Set us up w SWAGGGGG! The finance guy (I’m sorry I can’t remember his name but he kinda has Keanu Reeves vibes) helped us pick the best warranty tailored to what we actually wanted & needed. And got the car of my dreams - Crosstrek Wilderness in Geyser Blue 😍😍😍 in less than 2 hours. That’s right in & out in 1 hour 45 min including my test driving!!!!! Chef’s kiss Austin Subaru! More

Calvin was very patient with me as it took me 6 months to make a decision about what I wanted. I appreciate the support I received and love my 2nd Subaru! make a decision about what I wanted. I appreciate the support I received and love my 2nd Subaru! More

Andrew is a great person very attentive to detail and service. Thanks for your help Andrew!! service. Thanks for your help Andrew!! More

Andrew prepared a video outlining the areas the service entailed. Additionally, Andrew explained what areas of service is recommended based upon the milage of my suburu. A paper copy was received but the v entailed. Additionally, Andrew explained what areas of service is recommended based upon the milage of my suburu. A paper copy was received but the video was the most helpful. Andrew did an outstanding job leaving no doubt of what was competed. Andrew represented himself professionally. Thank you More

Would give them 6 starts if possible. Exceptional service. Hiram took great care in explaining all results of the service check and also advised me on any future maintenance to watch out Exceptional service. Hiram took great care in explaining all results of the service check and also advised me on any future maintenance to watch out for. More

We had a great experience buying a new Subaru this weekend. We appreciated that low pressure environment, Jason was great to work with and answered all of our questions! Everyone we interacted with wa weekend. We appreciated that low pressure environment, Jason was great to work with and answered all of our questions! Everyone we interacted with was very nice and the free cafe is a great addition to the experience. Would definitely buy from here again and have already recommended it to others! More

Over all, professional and competent, thorough and- most importantly- relaxed. Sales ,sales management and financing adept, knowledgeable I bought my car here and continue to have it serviced here. Main importantly- relaxed. Sales ,sales management and financing adept, knowledgeable I bought my car here and continue to have it serviced here. Maintenance and repairs have been completed in a similarly competent and thorough manner. Prices are competitive with those of independent shops. Service Writers are focused, relaxed and competent, demonstrating the duck metaphor -smooth as glass on the surface but paddling like xxxx underneath. Special Shout Out to Service Writer Richard Shaw; whom demonstrated exceptional aplomb when faced with my difficult repair needs.His work insured my continued patronage. More

Hiram & the entire service crew at Austin Subaru were excellent. Serviced my vehicle in a timely manner and kept me apprised of what the status was. excellent. Serviced my vehicle in a timely manner and kept me apprised of what the status was. More