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Austin Subaru

Austin, TX

4.8
1,040 Reviews
Austin Subaru is a flagship dealership in the Continental Automotive Group: a family-owned and operated dealership group serving the greater Austin, Texas area. The Continental Automotive Group has been in continuous operation since 1966 and was originally headquartered in downtown Austin on the corner of West 6th and San Antonio. Austin Subaru was established in 1996 after three decades of unprecedented growth and improvement. Subaru made for a great addition thanks to its reputation for building safe, agile, and unique 4WD vehicles well suited for Texas drivers. In 2008, the dealership moved to a newer, thoroughly upgraded facility. Austin Subaru is currently the largest supplier of pre-owned Subarus and official Subaru parts in Texas. We also have the #2 Subaru mechanic in the nation on our staff. We proudly carry the complete lineup of new Subarus, as well as a wide selection of quality pre-owned vehicles from many major automakers. We also offer easy auto financing, expert maintenance and repairs, and a huge selection of official Subaru parts and accessories. However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. In order to show our appreciation for the friends and neighbors that have become our loyal customers, we make an extensive effort to support worthy local causes. In the past we have donated time, money, and resources to nonprofits focused on education, health, community building, environmental restoration, and animal aid. We hope you’ll consider Austin Subaru for your next car. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership. Find the car buying experience you deserve at Austin Subaru.
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8100 Burnet Road

Austin, TX

78757

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Showing 1,040 reviews

June 30, 2022

The visit did not start out well as I had scheduled some dent repair (sold to me at vehicle purchase) and that was not coordinated to have the folks available as was noted in an email from Devin. Rachel an More

by JFK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel, Gabriel , Misty Ezell
Jul 01, 2022 -

Austin Subaru responded

JFK, thank you for sharing your experience with us! We completely understand your concerns with the error that occurred during your initial visit, and we apologize for the inconvenience that caused. Our team works extremely hard to deliver exceptional experiences to each guest, so it makes us proud to see that Rachel, Gabriel, and Misty were able to transform your experience! I see that this review is at 4 stars, so I am curious to know if there's anything else we could have done to make your visit 5-star worthy. Please contact me directly at Timothy.Shook@cagaustin.com and I will be more than happy to assist. Thank you again, and I hope to hear from you soon! :) - Timothy Shook, COO

June 29, 2022

Austin Subaru is the greatest. We have bought 5 cars from them, over the years. The service is awesome and our sales rep, John Martinez, is a super guy with years of experience. I More

by gerryharmon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Martinez
Jun 30, 2022 -

Austin Subaru responded

Gerry, thank you so much for your continued support and for taking a moment to leave this thoughtful message for our team! It's great to know that John was able to deliver a stellar experience and assist you with finding a great vehicle. It has always been a pleasure to work with you, and we hope to have the opportunity to assist again in the future. Congratulations on your new vehicle, we are so happy to have you as part of the family! :) - The Team at Austin Subaru

June 26, 2022

First time I have ever bought a car on my own and my salesman, Jay Hall, and financial person Dean Royal made the experience very easy. Jay answered my questions as soon as he could get the correct i More

by rboo29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The people at the front counter who greet you when you come in were very friendly and tried to get me help as soon as they could., Jay Hall, Brianna Rosas, Dean Royal
Jun 27, 2022 -

Austin Subaru responded

Rboo29, we are beaming with joy seeing this top-notch feedback for Jay, Brianna, Dean, and our reception team! We agree, they are all true assets to our team and we feel so lucky to have people like them here each day. Thank you so much for coming to see us, and congratulations on purchasing your first vehicle! We really hope you are loving it! :) - The Team at Austin Subaru

June 25, 2022

The service is good. I like they put up the web page to show the inspection results with the video and pictures. The information provided is very helpful. Although yester More

by Emma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adriana Orozco
Jun 27, 2022 -

Austin Subaru responded

Emma, we're overjoyed to see that we earned a perfect score from you! Thank you so much for supporting what we do here. It is always a joy seeing clients like you, and we hope to have the opportunity to serve you again in the future. Have a great day! :) - The Team at Austin Subaru

June 24, 2022

Gabriel was very friendly and service was efficient. I liked getting texts during the service. Also liked getting a summary video. More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Muniz
Jun 27, 2022 -

Austin Subaru responded

Julie, thank you for coming on here to show some love and positivity for Gabriel! Those videos are such a cool touch! We will be sure to pass your kind words along to Gabriel, and we hope you will reach out to us if there is anything we can assist with in the future. :) - The Team at Austin Subaru

June 24, 2022

Will Heller is always such a pleasure to work with. His service is outstanding. He is one of a kind! Others I've worked with there are also outstanding, including Ethan Haycock who sold me my beloved C More

by jbarnholdt
Customer Service
Recommend Dealer
Yes
Employees Worked With
William Heller, Ethan Haycock
Jun 27, 2022 -

Austin Subaru responded

Jbarnholdt, it's amazing to see you you are a Subaru fan! We're so happy that Will and Ethan were both able to assist you with your needs, and we will be sure to relay your kind message to them. Your support means everything to us, and we really hope to see you again in the future. Thanks a million and have a wonderful day! :) - The Team at Austin Subaru

June 23, 2022

We had a very comfortable experience at Austin Subaru. Steve Carter and Dale Royal were very pleasant and easy to work with. Thanks! More

by dwalsh1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Carter, Dean Royal
Jun 24, 2022 -

Austin Subaru responded

Dwalsh1, thank you for the thoughtful review! It's so awesome that Steve and Dale delivered such an impeccable experience, and we will be sure to pass your kind words along to them. Congratulations on your sweet new vehicle, and thank you for being part of the Austin Subaru family! :) - The Team at Austin Subaru

June 19, 2022

I went to express service to get my annual inspection and ended up with getting that and half of the 30,000 mile service done in just over two hours. Everyone was so nice! More

by Janraustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
Jun 22, 2022 -

Austin Subaru responded

That is excellent to hear, Janraustin! Thank you so much for giving us the opportunity to serve you, and for leaving us this awesome review. Your support means the world to us, and we look forward to the next time you make it our way. Have a great week! :) - The Team at Austin Subaru

June 15, 2022

Excellent service. Friendly attendants and staff. Comfortable lounge and good coffee. Keep the good work! More

by Pierre V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
Jun 15, 2022 -

Austin Subaru responded

Pierre, talk about a fantastic review! It brings us joy to see that you enjoyed every aspect of your experience, including our complimentary coffee bar. It was great having you here, and we hope to have the opportunity to assist again in the future. Thanks a million! :) - The Team at Austin Subaru

June 11, 2022

Everyone was really nice. I rolled my old Subaru the day before and was really sad about it and didn’t feel pressured to make a decision, I felt like everyone gave me the info More

by Alexmaldo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrence Pride, Clayton Lajaunie
Jun 13, 2022 -

Austin Subaru responded

Alex, nothing makes us happier than reading feedback like this from awesome clients like yourself! Thank you so much for choosing us to assist you in finding a new vehicle, we are so glad to know you are loving it. Congratulations, and welcome to the Austin Subaru family! :) - The Team at Austin Subaru

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