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Austin Subaru

Austin, TX

4.9
1,014 Reviews

8100 Burnet Road

Austin, TX

78757

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Showing 1,014 reviews

April 01, 2022

Spencer looked after me. I was buying the Outback too, so they had to do State inspection. More

by BT
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
Apr 01, 2022 -

Austin Subaru responded

BT, thank you for sharing this generous feedback for Spencer! We feel so lucky to have you as part of the Austin Subaru family and we hope to see you again in the future. :) - The Team at Austin Subaru

April 01, 2022

It was a trip from Rockport to Austin full of road work and traffic but worth the effort to work with such nice people from Kurtis Clark our product specialist to the business manager Jeremy Martry..it i More

by jerryhill527
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kurtis Clark, Jeremy Marty
Apr 01, 2022 -

Austin Subaru responded

Jerry and Donna, thank you for making the trip out to see us! Your compliments mean the world to us, and we are thrilled to see that Kurtis and Jeremy delivered a flawless experience. We feel so lucky to have y'all as clients and we look forward to welcoming you back again in the future! :) - The Team at Austin Subaru

March 31, 2022

From intake through waiting experience to delivery of vehicle post service, an amazingly great experience. My service advisor kept me informed and answered questions during the service process. And a rea More

by misterchambo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Cramer
Apr 01, 2022 -

Austin Subaru responded

Thank you so much for your kind words towards Jack! We are proud to see that he delivered an experience that was nothing short of perfection. We appreciate your support and hope you will be back to see us in the future! :) - The Team at Austin Subaru

March 29, 2022

Wonderful experience. Was communicated with honestly throughout the entire process. Comfortable waiting area. Took less time than initially quoted. More

by joshua.mosher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabriel Muniz (5 stars out of 5)
Mar 30, 2022 -

Austin Subaru responded

Joshua, it was our pleasure to assist you! Thank you for taking a moment to share this excellent feedback, we appreciate it more than you know! :) - The Team at Austin Subaru

March 27, 2022

Austin Subaru staff were uniformly friendly, helpful and prompt with information and completing service on my car. they made the entire experience easy and pleasant. Love the refreshment bar! More

by kristy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Mendoza
Mar 28, 2022 -

Austin Subaru responded

Kristy, thank you for your kind words towards our team and for choosing us to assist! We're so glad that you enjoyed the complimentary cafe, it really is such a cool touch to our dealership! :) - The Team at Austin Subaru

March 25, 2022

Hassel free service at an affordable cost. Friendly and respectful staff leave little if anything to be desired. More

by johnchaplin5141
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
Mar 25, 2022 -

Austin Subaru responded

John, thank you for the support and praise! We are so grateful to have you as our client and look forward to seeing you again in the future. :) - The Team at Austin Subaru

March 24, 2022

They made routine service on my car routine and easy, just the way it is supposed to be. Thank you! More

by Happy customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Bassett
Mar 25, 2022 -

Austin Subaru responded

We are thrilled to see that you are a happy client of ours! Thank you so much for the support, you have no idea how much it means to us! :) - The Team at Austin Subaru

March 23, 2022

Overall I had such a wonderful experience with this dealership. As a woman I have had horrible experiences in the past with car maintenance and buying. Clayton Lajaunie was so great to deal with. He w More

by mgessner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Clayton Lajaunie, Austin Page
Mar 25, 2022 -

Austin Subaru responded

Mgessner, it warms our hearts to see these kind words for Clayton and Austin! We know you have options, so thank you for choosing us to assist you in finding the perfect vehicle. Congratulations, and welcome to the Austin Subaru family! :) - The Team at Austin Subaru

March 23, 2022

Excellent dealership. Very friendly and helpful. Would highly recommend thiem to anyone looking to buy a car. Ask for Nate, he will take great care of you. More

by Christopher_muir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse McGinnis
Mar 25, 2022 -

Austin Subaru responded

Christopher, thank you for your kind words towards Nate! We will be sure to let him know of your stellar feedback. Thank you for coming to see us, and please let us know the next time we can assist! :) - The Team at Austin Subaru

March 22, 2022

I knew the approximate charges going in. Jack was professional and timely. Setup the Lyft. A chunk of money, but I am positive about our interactions. More

by spurkeyp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack
Mar 25, 2022 -

Austin Subaru responded

Spurkeyp, thank you for providing this awesome review for Jack! The Lyft services are such a great touch to our service department! We're so glad you enjoyed everything, and hope to see you again in the future. :) - The Team at Austin Subaru

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