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Austin Subaru

Austin, TX

4.8
1,039 Reviews
Austin Subaru is a flagship dealership in the Continental Automotive Group: a family-owned and operated dealership group serving the greater Austin, Texas area. The Continental Automotive Group has been in continuous operation since 1966 and was originally headquartered in downtown Austin on the corner of West 6th and San Antonio. Austin Subaru was established in 1996 after three decades of unprecedented growth and improvement. Subaru made for a great addition thanks to its reputation for building safe, agile, and unique 4WD vehicles well suited for Texas drivers. In 2008, the dealership moved to a newer, thoroughly upgraded facility. Austin Subaru is currently the largest supplier of pre-owned Subarus and official Subaru parts in Texas. We also have the #2 Subaru mechanic in the nation on our staff. We proudly carry the complete lineup of new Subarus, as well as a wide selection of quality pre-owned vehicles from many major automakers. We also offer easy auto financing, expert maintenance and repairs, and a huge selection of official Subaru parts and accessories. However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. In order to show our appreciation for the friends and neighbors that have become our loyal customers, we make an extensive effort to support worthy local causes. In the past we have donated time, money, and resources to nonprofits focused on education, health, community building, environmental restoration, and animal aid. We hope you’ll consider Austin Subaru for your next car. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership. Find the car buying experience you deserve at Austin Subaru.
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8100 Burnet Road

Austin, TX

78757

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Showing 1,039 reviews

October 30, 2021

Absolutely great service and quick turnaround despite a full house...and I didn't even have an appointment! More

by Pat#subarulove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
October 29, 2021

The service technician greeted me by name.The coffee was The service technician greeted me by name. The coffee was delicious. The service technician updated me with the stages of the service during the pro More

by marvjansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Perez, Susan Moulton, Joseph Mendoza
October 22, 2021

They were helpful and easy to talk to. I was informed of the process all the way through! More

by jessieholt1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Martinez
October 21, 2021

Excellent service. Courteous and knowledgeable information about my car. I willing definitely be back when my next service is due! More

by john.ames
Recommend Dealer
Yes
Employees Worked With
Kevin M. , Marco Moran
October 21, 2021

Easy, quick, friendly.I arrived without an appt. I tried to make one online but the web page indicated no appts available for 60 days, which surprised me. Therefore, I was unable to get my sunroof fixed as More

by Ghuth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Moran
Oct 28, 2021 -

Austin Subaru responded

Ghuth, thank you for giving us the opportunity to assist you! We completely understand the frustrations that come with not being able to book an appointment, and we apologize for any inconveniences this has caused you. I'm having trouble locating your file using your Dealer Rater profile name, but I am eager to assist you with this! Please contact me directly at Gustave.Hoelscher@austinsubaru.com at your soonest convenience. Thank you again, and I look forward to connecting with you soon. :) - Gus Hoelscher, Service Director

October 21, 2021

I bought a used car from Austin Subaru on May 31, 2021. As of today, October 21, 2021, the license is still in the name of the previous owner & I'm on my third temporary tag. I have been given every excuse More

by Betsyr.todd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lucas Cortines, Johnny "JP" Perez, Jr.
Oct 25, 2021 -

Austin Subaru responded

Betsy, we appreciate you taking the time to address your concerns regarding your license plates. Thank you for giving us the opportunity to resolve this matter for you! It was a joy being able to personally deliver these plates and install them on your vehicle, and I hope you will reach out if there is anything we can do to assist you in the future. We're here for you! Thank you for your patience, and have a wonderful rest of your day. :) - Chris Dugas, Finance Director

October 21, 2021

Subaru Austin makes it simple and pretty enjoyable to have my car maintainance done. The employees kept me informed every step of the way. More

by TxDebo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel, Rosa Gonzalez
October 21, 2021

Susan and Kevin are amazing! Kevin has excellent communication skills and a deep knowledge of Subarus. I really appreciate having him as my service tech and totally trust his guidance. This visit, h More

by amanda.bernhard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan Moulton, Joseph Mendoza
October 15, 2021

From the time I drove into the service bay until I left, it was an excellent customer experience. Zach Danvers was professional, knowledgeable, friendly, and helpful. My expectations were set and met with More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zach Danvers - Service Dept
October 09, 2021

I went in for an oil change and inspection. The waiting area was busy but the cafe and snacks help lessen the boredom of having to wait. It was a busy day and Marco was apologetic when I had to ask for an More

by alex
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco Moran
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