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Austin Subaru

Austin, TX

4.8
1,039 Reviews
Austin Subaru is a flagship dealership in the Continental Automotive Group: a family-owned and operated dealership group serving the greater Austin, Texas area. The Continental Automotive Group has been in continuous operation since 1966 and was originally headquartered in downtown Austin on the corner of West 6th and San Antonio. Austin Subaru was established in 1996 after three decades of unprecedented growth and improvement. Subaru made for a great addition thanks to its reputation for building safe, agile, and unique 4WD vehicles well suited for Texas drivers. In 2008, the dealership moved to a newer, thoroughly upgraded facility. Austin Subaru is currently the largest supplier of pre-owned Subarus and official Subaru parts in Texas. We also have the #2 Subaru mechanic in the nation on our staff. We proudly carry the complete lineup of new Subarus, as well as a wide selection of quality pre-owned vehicles from many major automakers. We also offer easy auto financing, expert maintenance and repairs, and a huge selection of official Subaru parts and accessories. However, we consider ourselves more than just a dealership. For motorists in Austin, Georgetown, Round Rock, Cedar Park, and San Marcos, we are a part of the community as well. In order to show our appreciation for the friends and neighbors that have become our loyal customers, we make an extensive effort to support worthy local causes. In the past we have donated time, money, and resources to nonprofits focused on education, health, community building, environmental restoration, and animal aid. We hope you’ll consider Austin Subaru for your next car. With a long history of serving Austin drivers, our goal is to meet all of your needs while showing you the value of working with a true local dealership. Find the car buying experience you deserve at Austin Subaru.
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8100 Burnet Road

Austin, TX

78757

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Showing 1,039 reviews

January 17, 2021

If you live in Austin or surrounding area and need a vehicle,go to this dealer. Go see Mr. Fouad. He's an honest salesman. A straight shooter. If you see a car you like but it's a little more than what More

by topdrive63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fouad Kassem
January 11, 2021

On 11/12/2020 Subaru of Austin made a fraudulent charge to my AMEX in the amount of $60.35. However, my 2017 outback is stil not fixed and it appears that yet another issue has shown. My car is a bit more More

by willocksacc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christian Perez, Abel Aguirre
Jan 25, 2021 -

Austin Subaru responded

Ms. Willocks, Working alongside Subaru of America and Tire Rack, we have attempted to replace your tires and provided a complimentary oil change in the meantime in order to remedy your concerns. The charge you mentioned was a legitimate expense which was explained while picking up your loaner vehicle and was a fee for returning the complimentary loaner without gasoline, which you signed off on. We are saddened to hear that you have lost confidence in us, especially after the lengths we have gone to in an effort to help you, unfortunately, it seems as if we cannot satisfy you despite these efforts. We wish you the best. -The Team at Austin Subaru

January 10, 2021

Professional, courteous and active listening skills displayed by everyone I encountered yesterday. Special xxxxxxto Tony Ochoa in Service. Best Service Advisor ever. The end More

by Ellen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ochoa
January 09, 2021

They have excellent customer service and fast turn around, and are careful with customer vehicles. Also, they wear masks and social distance, so they do a good job all around. More

by kathy
Recommend Dealer
Yes
Employees Worked With
Christian Perez
January 08, 2021

prompt courteous service provided by Will.My small problem was diagnosed and fixed in a timely manner Thank you.Looking forward to the next time which will be scheduled service More

by joan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Heller
January 07, 2021

It was bad news about the collapse of the catalytic converter, but good news that it was under a recall. However I was told that it did not cover the damage done to the clogging of the exhaust system, More

by wayne-brady
Recommend Dealer
Yes
Employees Worked With
William Heller
January 01, 2021

Sales staff very friendly and professional. Needed vehehicle by a certain date, and they delivered as promised. Service department did a great job on getting the vehicle prepped and ready. Hassel free More

by dwj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Marty, Tony Nguyen, Burak Baysu
January 01, 2021

Rosa was polite and courteous. She explained what my car would need soon. I will be happy to continue to have my service work done at Austin Subaru. More

by Pncook1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosa Gonzalez
December 19, 2020

It is actually a joy to bring my car in for service at Subaru of Austin. Susan Moulton was MORE than helpful, discovering for me that my car was still under warranty, saving me from unexpected expenses. T More

by Rachel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Moulton
December 18, 2020

Very accommodating. Thanks. Gave me all my options and recommendations. Delivery was a pleasant surprise and especially appreciated during these shelter in place times. Thanks again. More

by 7007tada
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dundrae Harris
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